Global Learning Operations Leader

SC Johnson; Racine (WI); Hybrid; USD 110,000 - 165,000; Full time

Job summary

SC Johnson is seeking a Learning Operations Manager at our Racine, WI headquarters to lead a multidisciplinary team across instructional design, LMS administration, and learning operations. You will enable our Global L&D program, drive scalable, high-impact learning solutions, and partner with HR and technology teams to deliver best-in-class learning experiences that empower our global workforce.

You will shape the future of learning by advancing learning technologies, governance, and data

Qualifications

• 7+ years in learning and development, learning operations, learning technology, or related field.
• +7 years with enterprise learning management systems and learning technologies, including evaluation, implementation, optimization, or governance of technology solutions.
• +5 years leading and developing teams, including coaching, performance management, prioritization, and resource allocation.
• +3 years managing work intake, project portfolios, resource capacity, budgets, vendors, and operational performance.
• Qualified candidates must be legally authorized to work in the United States without current or future sponsorship for full-time employment.

Responsibilities

• Lead the instructional design, LMS administration, and learning operations team with clear accountabilities and high-quality service.
• Oversee learning requests intake, prioritization, and resource allocation to align with enterprise priorities.
• Develop and advance the learning technology roadmap and governance across platforms and tools.
• Partner with HRIS, GBS, and business functions to optimize learning platforms and automation.
• Implement performance measures and continuous process improvement across global L&D operations.

Skills

Leadership

Project management

Communication

Influencing

Analytical thinking

Education

Bachelor’s degree or equivalent

Tools

Workday Learning

Articulate 360

Learning Experience Platform

AI-enabled technologies

Job description

SC Johnson is seeking a Learning Operations Manager at our Racine, WI headquarters to lead a multidisciplinary team across instructional design, LMS administration, and learning operations. You will enable our Global L&D program, drive scalable, high-impact learning solutions, and partner with HR and technology teams to deliver best-in-class learning experiences that empower our global workforce.

You will shape the future of learning by advancing learning technologies, governance, and data