Global Learning Experience Designer, Workforce Staffing

Amazon; Seattle (WA); On-site; USD 80,000 - 113,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Training opportunities

Job summary

Amazon.com Services LLC is seeking a Learning Experience Designer to design, develop, and enhance learning programs for associates worldwide in Amazon's hiring operations. You will collaborate with SMEs and program managers to create content and implement offerings, applying adult learning principles and data-driven decision making.

You'll lead the development of e-learning modules and facilitator guides, publish and track completion, and ensure consistent design across programs.

Qualifications

• 3+ years of project management experience
• 2+ years of stakeholder management experience
• 2+ years of learning and development or employee compliance training experience
• 3+ years of classroom facilitation experience
• Bachelor's degree
• Experience formulating and implementing training and performance improvement strategies
• Experience analyzing data to make business decisions

Responsibilities

• Analyze, design, develop, and evaluate training solutions aligned with business objectives
• Partner with stakeholders and SMEs to gather requirements and create learning content
• Design and develop engaging e-learning modules, ILT facilitator and participant guides, reference materials, and other creative and learning assets using various authoring tools
• Apply adult learning principles and instructional design methodologies to course development
• Publish, assign, and track training completion and assessment scores in Learn LMS
• Ensure consistency in learning design across multiple programs and platforms
• Manage multiple projects simultaneously while meeting tight deadlines
• Conduct needs assessments and identify performance gaps
• Measure and evaluate training effectiveness through various assessment methods
• Stay current with industry trends and learning technologies
• Maintain course content and curriculum documentation
• Provide recommendations for continuous improvement of learning programs
• Lead specialized initiatives in cross-skilling content development and quality-driven continuous learning interventions
• Develop scalable modular content architecture that serves diverse global audiences
• Portfolio of eLearning samples required at interview

Skills

Project management

Stakeholder management

Learning & development

Classroom facilitation

Data analysis

Education

Bachelor's degree

Job description

Amazon.com Services LLC is seeking a Learning Experience Designer to design, develop, and enhance learning programs for associates worldwide in Amazon's hiring operations. You will collaborate with SMEs and program managers to create content and implement offerings, applying adult learning principles and data-driven decision making.

You'll lead the development of e-learning modules and facilitator guides, publish and track completion, and ensure consistent design across programs.