Senior Learning Experience Designer — Global Scale

Amazon; Memphis, Northern (TN, KY); Hybrid; USD 116,000 - 185,000; Full time

Job summary

Amazon is seeking a Senior Learning Experience Designer to shape learning experiences for Amazon Flex Worldwide Learning. You will balance hands-on content authoring with program leadership, delivering scalable, multilingual, AI-enhanced training across 9+ countries.

You will partner with product, marketing, and operations to influence roadmaps and measure learner impact on business results. A portfolio of interactive assets and strong storytelling are required.

Qualifications

• 5+ years of program or project management experience.
• Experience using data and metrics to determine and drive improvements.
• Experience owning program strategy, end to end delivery, and communicating results to senior leadership.
• Experience managing multiple projects and priorities across teams in a fast-paced, deadline-driven environment.
• Experience with eLearning authoring tools and other design programs including: Storyline/Rise 360, Vyond, Adobe Creative Suite, and Camtasia.
• Bachelor's degree, or experience in learning design, learning science, instructional design, educational psychology, or a similar field.
• 5+ years of designing, developing, and delivering eLearning content experience.
• Portfolio of interactive eLearning samples demonstrating design range and quality (required at interview).

Responsibilities

• Define the design strategy and build interactive e-learning using Articulate Storyline 360 and Rise 360, establishing reusable templates, design patterns, and quality standards that scale across the team
• Author, update, and maintain a global library of learning articles, videos, and structured learning paths serving delivery partners across 9+ countries, making strategic decisions about content architecture and lifecycle management
• Lead video content strategy from concept through production - scripting, storyboarding, managing vendors, driving creative direction, and ensuring brand consistency across countries and languages at scale
• Pioneer immersive learning experiences including 360° interactive content and scenario-based simulations, evaluating new technologies and making build/buy/partner recommendations
• Define and drive the team's generative AI strategy for content creation, identifying high-leverage opportunities across scripting, visual asset generation, translation, and quality review
• Create and establish visual design standards, developing component libraries and brand systems that ensure consistency across interactive and video content
• Lead complex, cross-functional projects end-to-end: define scope and success metrics, influence prioritization with senior stakeholders, manage dependencies, mitigate risks, and deliver results across concurrent workstreams
• Architect content for global scale - defining localization frameworks, translation workflows, and culturally adaptive design systems that maintain instructional integrity across languages and regions
• Design for a mobile-first, multilingual audience with accessibility built into every interaction
• Define measurement frameworks, analyze learner metrics to identify strategic opportunities, and present data-driven recommendations to senior leadership connecting learning outcomes to business results
• Serve as a strategic partner to product, marketing, operations, and regional teams - influencing roadmaps, representing the learner perspective, and aligning learning investments with business priorities

Skills

Program management

Data-driven decisions

Stakeholder communication

Cross-functional collaboration

eLearning design

Education

Bachelor's degree in learning design or related field

Master's degree in related field (preferred)

Tools

Storyline 360

Rise 360

Vyond

Adobe Creative Suite

Camtasia

Job description

Amazon is seeking a Senior Learning Experience Designer to shape learning experiences for Amazon Flex Worldwide Learning. You will balance hands-on content authoring with program leadership, delivering scalable, multilingual, AI-enhanced training across 9+ countries.

You will partner with product, marketing, and operations to influence roadmaps and measure learner impact on business results. A portfolio of interactive assets and strong storytelling are required.