Learning Experience Designer, Workplace Health & Safety at Amazon.com Services LLC Bellevue, WA

Amazon.com Services LLC; Bellevue (WA); On-site; USD 110,000 - 150,000; Full time

Job summary

The Learning Experience Designer at Amazon.com Services LLC in Bellevue, WA will lead the design and development of engaging safety-focused training aligned to ADDIE processes. You will collaborate with SMEs, engineers, and safety professionals to create scalable learning experiences across the workforce.

You will manage LMS content, monitor training metrics, and continuously improve programs using modern learning technologies and innovative approaches, while ensuring alignment with Amazon's

Qualifications

• BS/BA degree plus 5 years in Education Technology, Instructional Design, Adult Education, Visual Communications, or equivalent
• Proficient in Articulate Storyline and Articulate Rise
• Proficient in Camtasia or Adobe Premiere
• Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Visio)
• Proficient in video and audio editing
• Experience using data and metrics to drive improvements

Responsibilities

• Develop, design, and manage training materials across safety topics
• Oversee course content and scheduling within the LMS
• Maintain and monitor all course content, assessments, and reporting data in LMS
• Collaborate with SMEs and stakeholders to identify training needs
• Evaluate existing training and identify opportunities for improvement
• Leverage technology to enhance learner access and just-in-time learning

Skills

Instructional design

Learning experience design

Project management

Stakeholder collaboration

Data-driven improvements

Effective communication

Education

BS/BA in Education Tech / Instructional Design / Adult Education / Visual Communications

Tools

Articulate Storyline

Articulate Rise

Camtasia

Adobe Premiere

Microsoft Office (Word, Excel, PowerPoint, Visio)

Video editing

Audio editing

Job description

DESCRIPTION

The Learning Experience Designer will play a crucial role in enhancing safety capability building across Amazon's global Workplace Health and Safety (WHS) Team. This position requires an experienced design manager who excels in instructional design and training development, capable of creating engaging and effective training solutions for a diverse audience. The role involves managing multiple projects, collaborating with stakeholders, and continuously improving learning experiences through innovative strategies and technologies.

• Work backwards with business and program teams to maximize learner experience (LX) throughout the ADDIE cycle.
• Develop, innovate, and own Learning Experience Design (LXD) strategy and roadmap.
• Measure learning impact and continuously improve program quality.
• Monitor industry trends and apply best practices from internal and external L&D communities.
• Collaborate with subject matter experts (SMEs) and stakeholders to understand training needs.
• Evaluate existing training to identify opportunities for improvement.
• Scope, design, and develop engaging and informative training materials.
• Manage content source files in shared libraries.
• Oversee course content and training session scheduling within the Learning Management System.
• Maintain and monitor all course content, assessments, and reporting data within the LMS.
• Support continual process improvement for high-quality, scalable programs.
• Leverage technology to enhance learner access to knowledge and provide just-in-time learning.

A day in the life

An ideal candidate is skilled at developing creative, modern, engaging and effective training solutions that help associates, safety professionals, managers, engineers, and maintenance technicians build capabilities in a fast moving and diverse business. You must also be an effective communicator and efficient program manager with the ability to handle multiple, competing priorities and coordinate work across teams. They will have demonstrated project management experience and the organizational discipline to track and manage instructional design work for several complex projects simultaneously, while creating and improving blended learning solutions that fit our peculiar Amazon culture.

BASIC QUALIFICATIONS

• A minimum of a BS/BA degree + 5 years of experience in any of the following disciplines: Education Technology, Instructional Design/Technology, Adult Education, Visual Communications, or equivalent studies is required
• Proficient in Articulate Storyline and Articulate Rise
• Proficient in Camtasia, Adobe Premiere, or a similar application
• Proficient in Microsoft Office applications: Word, Excel, PowerPoint, Visio, etc.
• Proficient in video editing and audio editing
• Experience using data and metrics to determine and drive improvements