Global Key Account Strategy Leader

Kuehne+Nagel

Detroit (MI)

On-site

USD 125,000 - 165,000

Full time

3 days ago

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Benefits offered by this job

Tuition reimbursement

401k retirement plan

Incentive compensation

Health benefits

Job summary

Kuehne+Nagel in Detroit, MI is seeking a strategic Global Key Account Manager to lead end-to-end commercial relationships for a portfolio of strategic global accounts. You will drive revenue growth, nurture executive-level partnerships, and translate insights into actionable account plans across Air, Sea, Road, Contract, and Integrated Logistics solutions.

The role requires 7+ years in key account management or related sales leadership within logistics, a Bachelor's degree (Master's preferred),

Qualifications

7+ years of experience in key account management, business development, sales, or commercial leadership within logistics.
Bachelor's degree in Business, Logistics, Engineering, International Studies, Supply Chain, or related field; Master's degree preferred.
Strong understanding of global supply chain solutions, including Air, Sea, Road, Contract Logistics, and Integrated Logistics services.
Proven success in consultative selling, solution development, cross-selling, and driving profitable growth.
Advanced negotiation, influencing, and relationship management skills with senior‑level stakeholders.
Experience managing multinational customers and navigating complex, matrixed organizations.
Strong analytical and strategic thinking capabilities with the ability to translate customer insights into actionable account strategies.
Willingness and ability to travel as needed to support customer engagement, business development, and account management activities.

Responsibilities

Own end-to-end commercial relationships for a portfolio of strategic global accounts, driving revenue growth, retention, and customer satisfaction.
Build and maintain strong relationships with executive, procurement, logistics, and supply chain stakeholders across customer organizations.
Develop a deep understanding of customer business models, strategic priorities, and competitive landscapes to identify growth opportunities.
Create and execute account plans aligned with customer objectives and Kuehne+Nagel's commercial strategy.
Identify, develop, and convert new business opportunities across Air Logistics, Sea Logistics, Road Logistics, Contract Logistics, and Integrated Logistics solutions.
Lead commercial negotiations, including pricing, rates, and service agreements, while ensuring all contractual requirements are properly documented.
Partner closely with business units, pricing teams, and operational stakeholders to deliver integrated customer solutions and drive successful outcomes.
Monitor pipeline activity, business development performance, account profitability, and key commercial KPIs, implementing corrective actions when needed.
Conduct regular business reviews focused on performance, continuous improvement, innovation, and long-term strategic partnership development.