Global Key Account Leader - Freight & Logistics

Navia; Houston (TX); On-site; USD 100,000 - 150,000; Full time

Job summary

Navia is seeking a highly experienced Key Account Manager to own end-to-end operations for strategic clients, coordinating with supplier partners, routing, rates, and on-time delivery across ocean, air, and land freight.

You will lead cross-functional teams, ensure KPI alignment, and maintain data integrity in Cargowise and NaviaHub, reporting to the Director of Accounts and Product from our Houston office.

Qualifications

• 8+ years of international transportation and logistics experience (ocean/air/3PL/4PL/PO management).
• Operational knowledge of Cargowise, including PAVE, Workflow, and Tasks.
• Proficiency in PO management and eSolutions in supply chain modes.
• Advanced MS Office skills (Excel, PowerPoint, Visio).
• Strong understanding of international supply chain, inventory management, and compliance.

Responsibilities

• Own Key accounts: set goals, coordinate with partners, and ensure on-time delivery.
• Lead operations and customer service teams; maintain SOPs and reporting.
• Manage carrier routing, booking guidance, and KPI auditing.
• Provide commercial support including pricing and rate management.
• Collaborate with sales to optimize margins and value-add opportunities.

Skills

International logistics

Cargowise

PO Management

MS Office

Supply chain concepts

Team leadership

Financial acumen

Power BI

Education

Bachelor’s degree in logistics

Tools

Power BI

Cargowise

Job description

Navia is seeking a highly experienced Key Account Manager to own end-to-end operations for strategic clients, coordinating with supplier partners, routing, rates, and on-time delivery across ocean, air, and land freight.

You will lead cross-functional teams, ensure KPI alignment, and maintain data integrity in Cargowise and NaviaHub, reporting to the Director of Accounts and Product from our Houston office.