Global Key Account Growth Lead

SGS; New Jersey; On-site; USD 89,000 - 119,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Paid time off

Job summary

SGS is seeking a Global Key Account Manager to drive revenue growth for assigned global accounts, coordinating with SGS affiliates and client contacts across regions.

You will develop strategic plans, manage contract execution, monitor performance and invoices, and ensure timely delivery across regions. This role requires international exposure and strong English communication within a fast-paced environment.

Qualifications

• University graduate or equivalent
• 5+ years in a multinational organization
• International business exposure in imported consumer products in a sales, program management or key account management function.

Responsibilities

• Develop global account strategy and translate into pragmatic action plans.
• Provide the initial point of contact to the client and coordinate orders and technical exchanges between SGS affiliates and personnel.
• Maximize revenue by networking with decision-makers within the account.
• Attend client meetings for marketing, business development, and performance reviews.
• Monitor communications and invoices to ensure compliance with account requirements.
• Take full responsibility for global agreements and contracts.
• Plan and coordinate account activities to meet goals within deadlines.
• Ensure proper communication of procedures within execution affiliates.
• Establish and monitor KPIs, SLAs, and financial targets.
• Monitor customer satisfaction and take corrective actions.
• Monitor revenue trends and address weaknesses.
• Review and modify policies within the account scope.
• Resolve service delivery issues promptly and maintain relationships.
• Manage claims and collaborate with international teams.
• Provide education and technical assistance to SGS offices.

Skills

Persuasive communication

Team player

Strong English

Multi-task management

Time management

Education

University graduate

Tools

Word

Excel

PowerPoint

Outlook

Job description

SGS is seeking a Global Key Account Manager to drive revenue growth for assigned global accounts, coordinating with SGS affiliates and client contacts across regions.

You will develop strategic plans, manage contract execution, monitor performance and invoices, and ensure timely delivery across regions. This role requires international exposure and strong English communication within a fast-paced environment.