Global Key Account Director: Mobility & AI Innovation

Shape Corp.; Grand Haven (MI); On-site; USD 150,000 - 210,000; Full time

Job summary

Shape Corp is seeking a Global Key Account Director to lead one of our most strategically important global customer relationships. This role sits at the intersection of advanced manufacturing, AI, mobility, energy storage, and disruptive tech, serving as the enterprise owner of the customer business system.

The GKAD will partner with a globally recognized innovation leader to shape opportunities years before formal sourcing decisions, and will help Shape become a critical strategic partner

Responsibilities

• Own the global business relationship and long-term growth strategy.
• Serve as the primary integration point between customer strategy, commercial growth, operational execution, and financial performance.
• Develop and execute multi-year account plans that align with Shape's strategic objectives.
• Lead global account governance and executive engagement processes.
• Identify emerging business opportunities before formal sourcing activities begin.
• Build influence with executive, engineering, procurement, manufacturing, and product development stakeholders.
• Develop growth strategies that extend beyond current product portfolios into future technologies and adjacent markets.
• Position Shape as a preferred innovation partner through early engagement and strategic collaboration.
• Maintain accountability for revenue growth, profitability, margin performance, and strategic account health.
• Lead commercial negotiations and business case development.
• Balance opportunity pursuit with disciplined financial decision-making.
• Ensuring account growth aligns with enterprise profitability objectives.
• Align engineering, operations, quality, supply chain, finance, and program management around customer priorities.
• Drive organizational responsiveness and execution excellence.
• Eliminate internal barriers that limit growth or customer satisfaction.
• Ensure commercial commitments translate into successful operational outcomes.
• Cultivate executive-level relationships throughout the customer's global organization.
• Anticipate shifts in technology, strategy, and market direction.
• Serve as Shape's chief advocate and strategist for the account.
• Provide market intelligence and strategic recommendations to senior leadership.

Job description

Shape Corp is seeking a Global Key Account Director to lead one of our most strategically important global customer relationships. This role sits at the intersection of advanced manufacturing, AI, mobility, energy storage, and disruptive tech, serving as the enterprise owner of the customer business system.

The GKAD will partner with a globally recognized innovation leader to shape opportunities years before formal sourcing decisions, and will help Shape become a critical strategic partner