Global Enterprise Growth Director (CRM & AI)

Wunderman Thompson (DBA VML); Austin (TX); On-site; USD 120,000 - 170,000; Full time

Job summary

MAP is seeking a senior, strategic Account Director to lead a major international partnership programme. You will manage global client relationships, translate business goals into tech-proof engagements, and drive commercial growth.

You will collaborate with project managers, solution architects, and developers to translate strategy into buildable solutions while mentoring a team and shaping a high-performing culture.

Qualifications

• 5-8+ years of experience in Account Management or Project Management within CRM, digital transformation, or an enterprise agency environment.
• Strong ability to speak "tech language" and translate vision with developers and architects.
• Excellent presentation and stakeholder management in English.

Responsibilities

• Manage global client relationships and act as a strategic partner to drive growth.
• Produce high-quality strategic presentations for executive meetings.
• Lead and develop strategic tech initiatives for major global brands.
• Enhance personalized client communications using enterprise cloud platforms and agentic tech.
• Translate business requirements into clear project scopes, roadmaps, and budgets.
• Oversee AI and automated enterprise workflows within the agentic space.
• Mentor a team of project managers and collaborate with solution architects and developers.
• Foster a high-performing culture with clear roles and growth paths.

Skills

Account Management

Project Management

CRM

Digital Transformation

Enterprise Agency

Job description

MAP is seeking a senior, strategic Account Director to lead a major international partnership programme. You will manage global client relationships, translate business goals into tech-proof engagements, and drive commercial growth.

You will collaborate with project managers, solution architects, and developers to translate strategy into buildable solutions while mentoring a team and shaping a high-performing culture.