Global IT Systems & Workplace Operations Engineer

QuilrAI; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

QuilrAI is seeking an experienced IT Systems Administrator / Workplace Operations Engineer to own internal technology infrastructure across the US and India, design zero-touch provisioning, enforce security, and manage the SaaS ecosystem.

You will run ABM and Intune, manage Entra ID, onboarding/offboarding, device lifecycle, and provide end-user support while ensuring SOC 2 Type II, ISO 27001, GDPR readiness.

Join a distributed team and help scale our global device fleet and identity governance.

Qualifications

• 3–6 years of experience in IT systems administration, desktop engineering, or workplace technology.
• Hands-on expertise with Intune and Entra ID configuration, policies, and deployments.
• Strong knowledge of ABM and ADE for macOS devices.
• Experience managing distributed hardware logistics across regions (NA/India).
• Experience with onboarding/offboarding workflows and access provisioning.

Responsibilities

• Global Device Fleet Management: zero-touch deployment via ABM and Intune; enforce security policies; monitor health and compliance.
• Hardware Logistics: procure, ship, image, and redistribute devices; track inventory and warranties.
• Identity & SaaS Management: administer M365 and Entra ID; manage access, licenses, and de-provisioning across Slack, Teams, Atlassian, Google Workspace, DocuSign.
• IT Helpdesk & Documentation: provide end-user support, resolve incidents, create IT guides and security policies.
• Security & Compliance: align operations with SOC 2 Type II, ISO 27001, GDPR; conduct access reviews and audit readiness.

Skills

Intune

Entra ID

ABM

ADE

MacOS management

SOC 2 awareness

PowerShell

Python

Graph API

Remote onboarding

Tools

Microsoft 365

Microsoft Entra ID

Slack

Microsoft Teams

Atlassian

Google Workspace

DocuSign

Job description

QuilrAI is seeking an experienced IT Systems Administrator / Workplace Operations Engineer to own internal technology infrastructure across the US and India, design zero-touch provisioning, enforce security, and manage the SaaS ecosystem.

You will run ABM and Intune, manage Entra ID, onboarding/offboarding, device lifecycle, and provide end-user support while ensuring SOC 2 Type II, ISO 27001, GDPR readiness.

Join a distributed team and help scale our global device fleet and identity governance.