Senior IT Operations Admin — Cloud, Security, End-User IT

phData; Oregon; Hybrid; USD 100,000 - 150,000; Full time

Benefits offered by this job

Medical Insurance for Self & Family

Shift Allowance

Term Life & Personal Accident

Wellness Allowance

Broadband Reimbursement

Bootcamp and continuous learning

Job summary

phData is a remote-first data and AI consultancy with offices and teams across the globe. We seek a Senior IT Operations Administrator to own onboarding, access management, security and end-user support, while ensuring cloud-based systems run securely and reliably.

You will manage IT requests, maintain Entra ID and apps, deploy devices, and participate in security tasks. This role requires hands-on expertise and strong collaboration across regions.

Qualifications

• Hands-on experience with Entra ID (Azure Active Directory), Intune or Jamf, Windows and macOS environments.
• Experience configuring and maintaining security tooling including Microsoft Defender and SIEM/AV monitoring tools.
• Strong communication, problem solving, and time management skills.

Responsibilities

• Manage IT support requests across devices, accounts, applications, servers and services.
• Maintain Entra ID domain, dynamic groups and app integrations; manage onboarding/offboarding.
• Procure and ship laptops; wipe and reuse devices; support security review tasks.
• Drive IT implementations with design and planning docs; support global coverage with rotating shifts.

Skills

Entra ID

Intune/Jamf

Windows

macOS

Microsoft Defender

Google Workspace/GSuite

Education

Bachelor's degree in IT or Computer Science

Tools

Jira service management

OpenVPN

Networking

Job description

phData is a remote-first data and AI consultancy with offices and teams across the globe. We seek a Senior IT Operations Administrator to own onboarding, access management, security and end-user support, while ensuring cloud-based systems run securely and reliably.

You will manage IT requests, maintain Entra ID and apps, deploy devices, and participate in security tasks. This role requires hands-on expertise and strong collaboration across regions.