Global IT Operations Manager - Fulfillment Tech

Socket.dev; Waco (TX); On-site; USD 117,000 - 160,000; Full time

Benefits offered by this job

Casual dress code

Job summary

Amazon's Operation Technology Solutions (OTS) in Waco, TX is seeking an experienced IT Operations Manager to lead a team of IT professionals supporting Amazon Operations. You will manage infrastructure builds, ensure OSHA safety compliance, and optimize IT services across facilities.

The role requires 5+ years building technical teams, 2+ years in IT operations leadership, and knowledge of Linux/Unix systems; a Bachelor's degree or equivalent experience is preferred.

Qualifications

• 5+ years building and leading technical teams across multiple locations.
• 2+ years leading IT operations teams as an IT operations manager.
• Bachelor's degree or 4+ years professional or military experience.
• Knowledge of Linux or Unix systems administration.

Responsibilities

• Hire, train, and develop IT professionals across facilities.
• Oversee safety programs and OSHA compliance.
• Lead infrastructure builds and manage day-to-day IT support.
• Ensure SLAs are met and optimize IT solutions with partners.

Skills

Team leadership

IT operations

Linux/Unix

Stakeholder comms

Education

Bachelor's degree or equivalent experience

Tools

System management tools

Job description

Amazon's Operation Technology Solutions (OTS) in Waco, TX is seeking an experienced IT Operations Manager to lead a team of IT professionals supporting Amazon Operations. You will manage infrastructure builds, ensure OSHA safety compliance, and optimize IT services across facilities.

The role requires 5+ years building technical teams, 2+ years in IT operations leadership, and knowledge of Linux/Unix systems; a Bachelor's degree or equivalent experience is preferred.