Global IT Delivery Lead, Manufacturing Capabilities

Kraft Heinz; Chicago (IL); On-site; USD 130,000 - 190,000; Full time

Job summary

Kraft Heinz seeks a Senior Manager, IT – Manufacturing to lead end-to-end technology programs enabling global manufacturing operations. You will partner with Plant Operations and IT teams to deliver scalable, compliant solutions, govern programs, and drive successful adoption while ensuring cybersecurity compliance.

You will mentor delivery leads, manage cross-site dependencies, and align IT initiatives with manufacturing roadmaps, delivering measurable business outcomes across sites.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT experience with at least 4 years in project delivery and/or Application Management.
• Experience delivering solutions in manufacturing environments (discrete, process, or regulated).
• Strong knowledge of manufacturing systems and integration patterns (including shop floor and ERP integration).
• Global manufacturing experience with on-premise and cloud environments.

Responsibilities

• Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
• Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
• Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
• Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
• Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
• Maintain appropriate documentation, testing evidence, and operational handover artifacts.
• Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
• Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.
• Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
• Align global and site stakeholders on priorities, sequencing, and operational impacts.

Skills

Project leadership

Stakeholder management

Manufacturing IT systems

Governance & budgeting

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Kraft Heinz seeks a Senior Manager, IT – Manufacturing to lead end-to-end technology programs enabling global manufacturing operations. You will partner with Plant Operations and IT teams to deliver scalable, compliant solutions, govern programs, and drive successful adoption while ensuring cybersecurity compliance.

You will mentor delivery leads, manage cross-site dependencies, and align IT initiatives with manufacturing roadmaps, delivering measurable business outcomes across sites.