Senior Manager, IT – Manufacturing Capabilities

Kraft Heinz; Chicago (IL); On-site; USD 130,000 - 190,000; Full time

Job summary

Kraft Heinz seeks a Senior Manager, IT – Manufacturing to lead end-to-end technology programs enabling global manufacturing operations. You will partner with Plant Operations and IT teams to deliver scalable, compliant solutions, govern programs, and drive successful adoption while ensuring cybersecurity compliance.

You will mentor delivery leads, manage cross-site dependencies, and align IT initiatives with manufacturing roadmaps, delivering measurable business outcomes across sites.

Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 8+ years of IT experience with at least 4 years in project delivery and/or Application Management.
• Experience delivering solutions in manufacturing environments (discrete, process, or regulated).
• Strong knowledge of manufacturing systems and integration patterns (including shop floor and ERP integration).
• Global manufacturing experience with on-premise and cloud environments.

Responsibilities

• Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
• Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
• Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
• Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
• Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
• Maintain appropriate documentation, testing evidence, and operational handover artifacts.
• Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
• Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.
• Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
• Align global and site stakeholders on priorities, sequencing, and operational impacts.

Skills

Project leadership

Stakeholder management

Manufacturing IT systems

Governance & budgeting

Cross-functional collaboration

Education

Bachelor's degree in Computer Science, Information Technology, or related field

Job description

Job Description

Job ID

R-103379

Date posted

08/20/2026

Team

Technology Management

Location

Amsterdam, NH, NL, Chicago, IL, US, Toronto, ON, CA

Job Summary

The Senior Manager, IT – Manufacturing leads end-to-end delivery of technology programs and projects that enable and optimize manufacturing operations within the global Production Execution Capability. This role partners closely with Plant Operations, and IT product/service teams to deliver scalable, compliant solutions across manufacturing sites. The position is accountable for project governance, project delivery performance (scope/schedule/cost), vendor execution, and successful adoption of solutions under manufacturing capabilities as well as being a full stack application owner.

This role requires exceptional leadership and communication, with a focus on enhancing/improving project & service delivery, operational excellence and reliability, and ensuring cybersecurity compliance.

Key Responsibilities

• Own delivery of manufacturing projects from initiation through Hypercare, ensuring on-time, on-budget execution and measurable business outcomes.
• Establish and lead project governance: charters, stage gates, risk/issue management, decision logs, and steering committee cadence.
• Drive integrated plans across IT, OT/automation, process engineering, validation, cybersecurity, and vendors; manage interdependencies across sites and systems.
• Ensure strong change management and readiness planning (training, SOP updates, cutover, support model) to drive adoption at the shop floor.
• Coordinate solution design with enterprise architecture and manufacturing standards to ensure repeatability across plants and alignment to roadmaps.
• Maintain appropriate documentation, testing evidence, and operational handover artifacts.
• Build project estimates and budgets, manage forecasts, PO spend, and benefits tracking.
• Develop and mentor project managers and delivery leads, promote standard delivery practices and continuous improvement.
• Serve as a trusted IT partner to plant leadership, communicate status, risks, and tradeoffs clearly to technical and non-technical audiences.
• Align global and site stakeholders on priorities, sequencing, and operational impacts.

Required Qualifications

• Bachelor's degree in Computer Science, Information Technology, or related field.
• Minimum 8 years of experience in IT, with at least 4 years in project delivery role and/or Application Management
• Demonstrated experience delivering solutions in manufacturing environments (discrete, process, or regulated manufacturing).
• Strong knowledge of manufacturing systems and integration patterns (including integration to shop floor and integration to ERP.
• Proven track record managing complex cross-functional stakeholders, vendors, and multi-site deployments.
• Expertise in project delivery methods (waterfall/hybrid/agile), governance, resource and financial management.
• Proven experience in a global manufacturing environment with on premise and cloud environments

Working Conditions / Travel

Ability to travel to manufacturing sites as needed (typically 20–30%, depending on project phase).

Occasional off-hours support during cutovers or critical production windows and incidents

What We Offer:

• Competitive salary and benefits package.
• Opportunity to work with a leading food and beverage company.
• Collaborative, agile and dynamic work environment.
• Professional development opportunities.

  Location(s)

  Amsterdam

  Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.