Global Inside Sales & Distributor Support Specialist

eAir LLC; Miami (FL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

eAir LLC seeks an Inside Sales – International Sales Support to promote and support our international sales efforts. You will work with customers, distributors, and the sales team to secure opportunities and ensure timely order follow-up.

The role emphasizes organized, proactive service across countries and cultures, with focus on quotations, orders, pricing, and customer communications to grow international revenue.

Qualifications

• Previous experience in inside sales, customer service, international sales, or sales support preferred.
• Strong communication and customer-service skills.
• 3 to 5 years of experience (export).
• Excellent organizational and follow-up abilities.
• Comfortable working with pricing, quotations, purchase orders, and sales documentation.
• Ability to manage multiple customers and priorities simultaneously.
• Proficiency with Microsoft Office and experience with ERP/CRM systems preferred.
• English and Spanish bilingual skills strongly preferred.
• Experience with international customers, distributors, exports, or logistics is a plus.
• HVAC, electrical, industrial, or distribution industry experience is a plus.

Responsibilities

• Promote company products and develop sales opportunities with international customers and distributors.
• Provide daily sales support to the International Sales team.
• Communicate with existing customers to strengthen relationships and identify additional business opportunities.
• Follow up on quotations, inquiries, pending orders, and potential sales.
• Prepare and process customer quotations and sales orders accurately.
• Provide customers with product information, pricing, availability, and order status.
• Coordinate with purchasing, warehouse, logistics, accounting, and other departments to ensure orders are handled efficiently.
• Assist with international shipping documentation and coordinate export orders when required.
• Maintain accurate customer information, pricing, quotations, and sales activity in the company’s system.
• Follow up with inactive and prospective customers to generate new business.

Skills

Customer service

International sales

English & Spanish bilingual

Pricing & quotations

Microsoft Office

ERP/CRM experience

Organization & multitasking

Tools

CRM software

ERP software

Job description

eAir LLC seeks an Inside Sales – International Sales Support to promote and support our international sales efforts. You will work with customers, distributors, and the sales team to secure opportunities and ensure timely order follow-up.

The role emphasizes organized, proactive service across countries and cultures, with focus on quotations, orders, pricing, and customer communications to grow international revenue.