Global Inside Sales & Customer Success Executive

Dimerco Express Corp; Grapevine (TX); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Salary based on experience

Job summary

Dimerco Express Corp in Grapevine, Texas, is hiring for Inside Sales and Customer Service Exec. You will handle customer service, support rate quotations, and coordinate with overseas offices to drive sales.

Join a global logistics leader offering training, career growth, and exposure to international teams. The role is on-site with a compensation range of $50,000 to $65,000 annually, plus benefits.

Qualifications

• Exceptional customer service skills (verbal and written).
• Fluent in English (written and spoken).
• Know how to use and organize Microsoft Word, Excel.

Responsibilities

• Customer Service Support and maintaining strong relationships to all clients including Multi-national customers and Key Accounts.
• Coordinate and support all rate quotations to clients, overseas offices, and/or Agents.
• Work with relevant team members for daily shipment status/reporting, introduce product/service features and benefits, qualifying prospects and supporting sales team.
• Internal Promotion with Overseas offices and/or agents to increase business volume according to business plan.
• Support Sales for business development & Sales Leads including joint sales calls with Sales Team & assist Sales in ensuring all daily activities are carried out efficiently.
• Product Promotion with existing/potential customers and Dimerco Express Group network including Corporate Agents.
• Internal promotions with overseas offices and agents to improve business volume according to business plan.

Skills

Customer Service

Self-motivated

Problem Solving

Organizational Skills

Fluent English

Communication

Tools

Microsoft Word

Microsoft Excel

Job description

Dimerco Express Corp in Grapevine, Texas, is hiring for Inside Sales and Customer Service Exec. You will handle customer service, support rate quotations, and coordinate with overseas offices to drive sales.

Join a global logistics leader offering training, career growth, and exposure to international teams. The role is on-site with a compensation range of $50,000 to $65,000 annually, plus benefits.