Global Inside Sales & Customer Service Executive

ADP, Inc.; Wood Dale (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

401(k)

Salary based on experience

Job summary

Dimerco Express Group in Wood Dale, IL is seeking an Inside Sales and Customer Service Executive. You will build strong client relationships, coordinate rate quotations, and support daily shipments in a fast-paced logistics environment.

Ideal candidates excel in customer service, communication, and teamwork, with proficiency in Word and Excel. This role offers career growth and exposure to global operations within a supportive company culture.

Qualifications

• Exceptional Customer Service skills (verbal and written).
• Detail oriented, self-motivated with strong problem-solving abilities.
• Excellent communication with internal teams, regional offices and clients.
• Good organizational skills and ability to learn industry concepts.
• Proficient in Microsoft Word and Excel.

Responsibilities

• Provide Customer Service Support and maintain relationships with clients including multinational accounts.
• Coordinate and support rate quotations to clients, overseas offices, and agents.
• Collaborate with team on shipment status, highlighting product/service features and benefits.
• Support sales through business development and joint sales calls with the Sales Team.
• Promote products and services across the Dimerco Express Group network.

Skills

Customer Service

Problem-solving

Communication

Organizational skills

Word

Excel

Fluent in English

Tools

Microsoft Word

Microsoft Excel

Job description

Dimerco Express Group in Wood Dale, IL is seeking an Inside Sales and Customer Service Executive. You will build strong client relationships, coordinate rate quotations, and support daily shipments in a fast-paced logistics environment.

Ideal candidates excel in customer service, communication, and teamwork, with proficiency in Word and Excel. This role offers career growth and exposure to global operations within a supportive company culture.