Global Inside Sales & Customer Service Exec

Dimerco Express Corp; South San Francisco (CA); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Commission incentive

Medical insurance

Vision insurance

401(k)

Salary based on experience

Job summary

Dimerco Express Corp in South San Francisco, CA is seeking an Inside Sales Executive & Customer Service professional to drive client relations and support multinational accounts in the fast-paced logistics industry.

The role combines sales support with customer service, coordinating rate quotations, assisting the sales team, and promoting Dimerco services. Competitive salary and comprehensive benefits are provided.

Qualifications

• Exceptional customer service (verbal and written)
• Detail oriented and self-motivated with strong problem-solving skills
• Able to communicate effectively with internal departments, regional offices, and external contacts
• Strong organizational skills with ability to learn and retain industry knowledge; proficient with Word and Excel
• Fluent in English (written and spoken)

Responsibilities

• Customer Service Support and maintaining relationships with clients including multinational accounts
• Coordinate and support all rate quotations to clients, overseas offices, and agents
• Work with team members on daily shipment status/reporting and promote product/service features
• Promote careers internally with overseas offices and agents to grow business
• Support Sales for business development and leads including joint sales calls with Sales Team
• Promote products to existing/potential customers and Dimerco network

Skills

Customer Service

Detail oriented

Self-motivated

Problem solving

Communication skills

Organizational skills

Microsoft Word

Microsoft Excel

Fluent in English

Job description

Dimerco Express Corp in South San Francisco, CA is seeking an Inside Sales Executive & Customer Service professional to drive client relations and support multinational accounts in the fast-paced logistics industry.

The role combines sales support with customer service, coordinating rate quotations, assisting the sales team, and promoting Dimerco services. Competitive salary and comprehensive benefits are provided.