Global Industrial Customer Service Coordinator

Amsoil Inc.; Itasca (IL); On-site; USD 30,073 - 35,362; Full time

Benefits offered by this job

Paid time off

Employee bonus program

401(k) with company match

Health savings account

Employee discount on product

Job summary

A growing industrial products company in Itasca, Illinois is seeking a Customer Service Coordinator to provide exceptional customer service and support within their Industrial & International Customer Service department. Responsibilities include managing customer inquiries, coordinating logistics, and ensuring communication among departments. The ideal candidate has a high school diploma, at least 5 years of customer service experience, and proficiency with ERP and CRM systems. This role offers hourly pay ranging from $21.83 to $25.67 along with various employee benefits.

Qualifications

• At least 5 years of customer service experience.
• Ability to communicate professionally, both verbally and in writing.

Responsibilities

• Provide support to customers during the sales cycle.
• Respond to customer inquiries regarding orders and pricing.
• Communicate inventory needs to production and distribution.

Skills

Professional communication

Customer service experience

Education

High school diploma or equivalent

Tools

EnterpriseOne (JDEdwards)

Microsoft Dynamics

Job description

A growing industrial products company in Itasca, Illinois is seeking a Customer Service Coordinator to provide exceptional customer service and support within their Industrial & International Customer Service department. Responsibilities include managing customer inquiries, coordinating logistics, and ensuring communication among departments. The ideal candidate has a high school diploma, at least 5 years of customer service experience, and proficiency with ERP and CRM systems. This role offers hourly pay ranging from $21.83 to $25.67 along with various employee benefits.