Global Import Operations Coordinator

Traffic Tech Inc.; Chicago (IL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Training and mentorship

Medical/Dental/Vision

Life/AD&D Insurance

Long-term Disability

401(k) matching

Dynamic culture

Job summary

Traffic Tech Inc. is seeking an International Operations Coordinator to join our team in Chicago, IL. The role focuses on supporting international import shipments from origin through final delivery, ensuring reliable service for clients.

Ideal candidates will have strong communication, organizational skills, and the ability to handle multiple priorities. Training will be provided; basic Outlook and Excel skills are a plus. This is a full-time position with standard business hours.

Qualifications

• Strong communication and organizational skills.
• Detail-oriented with ability to manage multiple priorities.
• Willingness to learn international shipping and logistics.
• Basic Microsoft Outlook and Excel skills.
• Office, customer service, logistics, or administrative experience is a plus.
• No freight forwarding experience required; training will be provided.

Responsibilities

• Coordinate air and ocean import shipments.
• Communicate with customers, carriers, overseas agents, customs brokers, and trucking companies.
• Track shipments and provide status updates.
• Review and organize shipping documents.
• Assist with customs clearance and delivery coordination.
• Enter shipment information and maintain files.
• Help resolve shipment delays or operational issues.
• Prepare billing and review shipment costs.
• Provide strong customer service and support the operations team.

Skills

Strong communication

Organizational skills

Detail-oriented

Willingness to learn international

Microsoft Outlook

Microsoft Excel

Customer service experience

Tools

Microsoft Outlook

Excel

Job description

Traffic Tech Inc. is seeking an International Operations Coordinator to join our team in Chicago, IL. The role focuses on supporting international import shipments from origin through final delivery, ensuring reliable service for clients.

Ideal candidates will have strong communication, organizational skills, and the ability to handle multiple priorities. Training will be provided; basic Outlook and Excel skills are a plus. This is a full-time position with standard business hours.