Import Coordinator

CaroTrans; Franklin Park (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Join CaroTrans in our Chicago Branch as an Import Customer Service team member. You will provide support, resolve issues, and work closely with our overseas partners to ensure smooth shipments.

The ideal candidate is self-motivated, detail-oriented and able to manage multiple priorities in a high-performance team. A proactive attitude and a focus on delivering excellent service are essential.

Qualifications

• Experience in import customer service or logistics is preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and relationship-building skills.

Responsibilities

• Troubleshoot and resolve issues as they arise.
• Collaborate with overseas partners to coordinate shipments.
• Develop and maintain strong customer relationships.

Skills

Self-motivated

Detail-oriented

Urgency under pressure

Teamwork

Analytical thinking

Customer relationships

Problem ownership

Proactive attitude

Job description

An exciting opportunity is now available to join our Chicago Branch as an Import Customer Service team member. If you're a motivated, team-oriented professional with a passion for logistics, we want you on board!

What We're Looking For:

We're searching for a self-motivated, detail-oriented professional ready to hit the ground running and thrive in a high-performance team. The right person for this role brings:

• A strong sense of urgency and the ability to stay focused under pressure


• Genuine enthusiasm for our business and industry


• A collaborative mindset and a track record of teamwork


• Natural curiosity and analytical thinking


• The ability to juggle multiple priorities in a fast-paced environment


• A passion for delivering excellent service and building customer relationships


• Confidence in solving problems and owning results


• A proactive attitude and a drive to improve how we do things every day

Key Responsibilities:

• Problem solving as issues arise


• Work closely with our overseas partners


• Building mutually beneficial relationships with our customers

We are looking for the right person who has the skillset and attitude to succeed. Excellent support to succeed will be provided to those who seek it.