Import & Customer Service Coordinator

CaroTrans; Franklin Park (IL); On-site; USD 42,000 - 60,000; Full time

Job summary

Join CaroTrans in our Chicago Branch as an Import Customer Service team member. You will provide support, resolve issues, and work closely with our overseas partners to ensure smooth shipments.

The ideal candidate is self-motivated, detail-oriented and able to manage multiple priorities in a high-performance team. A proactive attitude and a focus on delivering excellent service are essential.

Qualifications

• Experience in import customer service or logistics is preferred.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong communication and relationship-building skills.

Responsibilities

• Troubleshoot and resolve issues as they arise.
• Collaborate with overseas partners to coordinate shipments.
• Develop and maintain strong customer relationships.

Skills

Self-motivated

Detail-oriented

Urgency under pressure

Teamwork

Analytical thinking

Customer relationships

Problem ownership

Proactive attitude

Job description

Join CaroTrans in our Chicago Branch as an Import Customer Service team member. You will provide support, resolve issues, and work closely with our overseas partners to ensure smooth shipments.

The ideal candidate is self-motivated, detail-oriented and able to manage multiple priorities in a high-performance team. A proactive attitude and a focus on delivering excellent service are essential.