Global Implementations Manager

InComm Payments; Georgia; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Employee Referral Bonus Tier III

Job summary

InComm Payments seeks an International Implementations Manager to lead delivery of multiple global projects across Sales, Marketing, IT and Operations. You will guide stakeholder teams, mentor staff, and ensure timely, quality deliverables for product implementations and partner integrations.

You will drive documentation, process improvements, and effective communication while coordinating with vendors and retailers to meet strategic needs across regions.

Qualifications

• Bachelor's degree or equivalent work experience required.
• Experience in Account Management, Project Management and/or Product Implementations.
• Experience in software or a technical IT environment.
• Ability to deliver communications and reports to cross-functional management.
• Excellent project management skills to lead multiple complex projects.
• Strong liaison capabilities between external and internal customers.
• Ability to cope in stressful situations and manage priorities.
• Knowledge of fintech/payments implementations and transaction processing.
• Proficiency with MS Flow, Power Apps, Power Automate, PowerBI and CoPilot.
• PMP, Six Sigma, Scrum or Agile certification preferred but not required.

Responsibilities

• Full end-to-end accountability for international implementations.
• Coordinate with partners and retailers for integrations.
• Lead pre-planning, milestones, execution, and lessons learned.
• Manage third-party processor and retailer relationships as required.
• Maintain all project documentation and artifacts.
• Build dashboards and automated processes using MS tools and AI features.
• Communicate project status to stakeholders.
• Support internal teams as SME for resolution of tickets.
• Lead special projects and assignments as needed.
• Ensure timely milestone updates and issue tracking for continuous improvement.
• Forecast regional product implementation pipelines with leadership.

Skills

Strong Technical and Business Acumen

Transaction Processing Understanding

Communicate Tech & Biz Requirements

Self-Directed, Detail Oriented

Initiative & Problem Solving

Influence & Relationship Building

Organized & Flexible

Problem Solving & Analytics

Delegate & Manage to Completion

Time Management & Prioritization

Written & Oral Communication

SME for Business Processes

Fast-Paced Environment Adaptability

Education

Bachelor’s Degree in Business, IT, or Related Field

Equivalent Work Experience

Tools

MS Flow

MS Power Apps

MS Power Automate

MS PowerBI

MS CoPilot

Job description

InComm Payments seeks an International Implementations Manager to lead delivery of multiple global projects across Sales, Marketing, IT and Operations. You will guide stakeholder teams, mentor staff, and ensure timely, quality deliverables for product implementations and partner integrations.

You will drive documentation, process improvements, and effective communication while coordinating with vendors and retailers to meet strategic needs across regions.