Global HR Systems & Scheduling Analyst

Merck & Co.

Minneapolis (MN)

On-site

USD 90,000 - 120,000

Full time

13 days ago

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Job summary

Merck & Co. is seeking an IT analyst to configure and support Production Scheduling and related HR systems across our global workforce.

You will analyze processes, troubleshoot scheduling configurations, and collaborate with vendors to deliver reliable solutions that align with business needs. You will partner with HR and IT teams to gather requirements, translate them into technical specifications, ensure system health, and drive initiatives from discovery through testing and stabilisation.

Qualifications

Bachelor's degree in CIS or MIS preferred.
3+ years of related experience delivering complex IT solutions; 5+ preferred.
Experience configuring, supporting Time and Attendance and Scheduling applications.
Understanding integrations between Time and Attendance/schedule software.
Ability to work with contractors and 3rd party vendors to ensure quality results.
Gather and translate business requirements into technical specifications.
Experience supporting stabilization and ongoing production support of technical solutions.
Able to work independently and in a collaborative team environment; handle ambiguity.
Infor WFM experience and Indeavor/Shiftboard familiarity preferred.

Responsibilities

Analyst resource for global HR system processes, data and technology projects focused on plant shift scheduling.
Day-to-day operational support of HR systems and ensure system health and sustainability.
Troubleshoot issues and identify solutions (scheduling configuration, integrations).
Consult with business to identify process impacts on technology/data and constraints.
Define functional requirements including data, configuration and integration needs; translate into specs.
Prioritize requirements and identify opportunities to improve processes by leveraging functionality.
Deliver initiatives through discovery, planning, implementation, testing and stabilization.
Assure quality, create test scripts, perform testing and ensure user acceptance.
Develop technical documentation supporting system or process changes.
Communicate system/process changes to users with varying technical knowledge.
Advocate HR solutions and stay informed on trends and technologies.