Human Resources Information System Analyst

BCforward; Minneapolis (MN); On-site; USD 90,000 - 125,000; Full time

Job summary

BCforward is seeking a Production HR Systems Analyst to configure and support scheduling and related HR systems, delivering value to a global workforce.

You will analyze data, coordinate with vendors, gather requirements, and translate them into specifications, driving global HR projects from discovery through stabilization.

The role emphasizes system knowledge, problem solving, cross‑functional communication, and the ability to work independently in a fast‑paced environment.

Qualifications

• Bachelor’s degree preferred in CIS or MIS.
• 3+ years delivering complex IT solutions.
• Experience configuring Time and Attendance & Scheduling applications.
• Understanding integrations between scheduling software.
• Ability to work with contractors and third-party vendors to ensure quality results.
• Translate business requirements into technical specifications.
• Experience supporting production stabilization and ongoing support.

Responsibilities

• Analyst resource for global HR system processes, data and technology projects focused on plant shift scheduling capabilities.
• Daily operational support of HR systems and ensure system health and sustainability.
• Troubleshoot issues using Indeavor knowledge to identify solutions (scheduling configuration, integrations).
• Consult with global HR teams to identify process impacts on tech/data and constraints.
• Define functional requirements with business partners and translate into specs.
• Prioritize requirements and identify opportunities to improve processes using existing or new functionality.
• Deliver initiatives through discovery, planning, implementation, testing and stabilization.
• Create test scripts, perform testing, and ensure user acceptance for system solutions.
• Develop technical documentation for system or process changes.
• Communicate changes to users with varying technical knowledge.
• Advocate and inform on new HR solutions and trends.

Skills

IT experience

3+ years

Requirements gathering

Integrations

Vendor management

Scheduling apps

Education

Bachelor’s degree in CIS or MIS preferred

Tools

Indeavor

Shiftboard

Infor APS

Job description

This position is responsible for configuring and supporting Production Scheduling and other HR systems and processes that enhance user experience, support HR process and technology efforts and deliver value to our global workforce.

This role is expected to demonstrate proficiency in system knowledge/configuration, problem solving, process/data analysis, and communication skills.

Key Accountabilities

• Analyst resource for global HR system processes, data and technology projects primarily focused on plant shift scheduling capabilities
• Day to day operational support of HR systems and ensure system health and sustainability
• Utilize Indeavor functional expertise to troubleshoot issues and identify solutions (scheduling configuration, integrations, etc.)
• Consultant for global HR systems, data, and processes - identify and articulate process impacts on technology/data and potential constraints
• Partner with business to define functional requirements – including data, configuration and integration needs – and translate into recommendations and technical specifications
• Partner with business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality
• Successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization
• Responsible for quality assurance, creation of test scripts, testing execution, and ensuring user acceptance for system solutions
• Develop technical documentation supporting system or processes changes
• Communicate system or process changes to users with varying technical knowledge
• Advocate and influence HR solutions and inform on new trends and technologies

Qualifications

Required:

• Bachelor’s degree in CIS (Computer Information Systems) or MIS (Management Information Systems) preferred
• Minimum years of related experience required: 3+ supporting/delivering complex IT solutions
• Preferred years of related experience: 5+ supporting/delivering complex IT solutions
• Experience configuring, solutioning and supporting Time and Attendance and Scheduling applications ( should we add few names here such as Indeavor or infor or….)
• Understanding of integrations between Time and Attendance/schedule software
• Ability to work with contractors and 3rd party vendors to ensure a quality result on projects and enhancements
• Ability to gather and translate business requirements into specifications
• Demonstrated ability to analyze, design, configure and support data, processes and technology
• Experience supporting stabilization and ongoing production support of technical solutions
• Demonstrated ability to work independently as well as in a collaborative team environment
• Be able to effectively work with ambiguity
• Ability to think critically, proactively, and manage multiple priorities

Preferred:

• Indeavor application experience, or similar ie: Shiftboard, Infor APS, etc.