Global HR Generalist — Remote Benefits & Culture Lead

TeraRecon, Inc.; Durham (NC); Remote; USD 86,000 - 112,000; Full time

Job summary

ConcertAI, including TeraRecon, is seeking an experienced HR Operations professional to manage U.S. recruiting, onboarding, benefits administration, and compliance for a distributed workforce. You will partner with the Head of HR and Finance to execute people strategies and ensure accurate reporting.

The role emphasizes sound judgment, discretion, and the ability to move multiple workstreams with urgency. Remote-day-to-day work is supported, with rare travel for events or training.

Qualifications

• Bachelor's Degree and at least 5 years of relevant experience in HR Operations.
• Experience supporting a distributed U.S. workforce in tech, healthcare technology, or B2B software.
• Hands-on U.S. benefits operations: open enrollment, qualifying events, vendor management, and employee education.
• ADP Workforce Now experience is a plus.

Responsibilities

• Own U.S. recruiting operations—intake, interview process health, offers, and close with hiring managers.
• Run remote-first onboarding from accepted offer through day 90 with orientation, benefits, and access setup.
• Process job changes, promotions, leaves, and maintain digital personnel files in ADP.
• Own offboarding and ensure clean termination with benefits end dates.
• Manage U.S., Japan, and Europe contractors as primary owner.
• Be the first point of contact for employee inquiries with sound judgment and confidentiality.

Skills

Recruiting coordination

HR operations

Communication

HR policies

Education

Bachelor's Degree in HR or related field

Tools

ADP Workforce Now

Microsoft Office

HRIS

Job description

ConcertAI, including TeraRecon, is seeking an experienced HR Operations professional to manage U.S. recruiting, onboarding, benefits administration, and compliance for a distributed workforce. You will partner with the Head of HR and Finance to execute people strategies and ensure accurate reporting.

The role emphasizes sound judgment, discretion, and the ability to move multiple workstreams with urgency. Remote-day-to-day work is supported, with rare travel for events or training.