Global Hospitality Operations Leader

Carnival Corporation; Miami (FL); Vor Ort; USD 150.000 - 230.000; Vollzeit

Zusammenfassung

Carnival Corporation seeks an Assistant General Manager for RelaxAway, Half Moon Cay, to lead multi-layered operations and admin teams, ensuring top-tier guest experiences and revenue growth. You will partner with Carnival Cruise Lines teams to refine service standards and drive performance across guest services, hospitality, security, and maintenance.

The role requires extensive leadership in hospitality, strategic planning, and operational execution, including managing complex budgets, labor,

Qualifikationen

• 15+ years in progressive leadership in hospitality/operations.
• Experience leading multi-national properties or cruise destinations.
• Strong guest experience background with team leadership.

Aufgaben

• Assist in managing leadership, strategic and operational aspects to meet performance objectives.
• Ensure world-class guest experience aligned with Carnival standards and feedback loops.
• Oversee cross-functional teams including Guest Services, Food & Beverage, and security.
• Coordinate with ship and shore teams for smooth guest transitions and issue resolution.
• Manage budgets, labor and purchases to optimize costs and revenue.
• Ensure health, safety, and environmental standards are maintained.

Kenntnisse

Leadership experience

Guest experience focus

Strategic planning

Operational excellence

Ausbildung

Bachelor's degree in hospitality management

Jobbeschreibung

Carnival Corporation seeks an Assistant General Manager for RelaxAway, Half Moon Cay, to lead multi-layered operations and admin teams, ensuring top-tier guest experiences and revenue growth. You will partner with Carnival Cruise Lines teams to refine service standards and drive performance across guest services, hospitality, security, and maintenance.

The role requires extensive leadership in hospitality, strategic planning, and operational execution, including managing complex budgets, labor,