Clinical Support Assistant — Patient Care

Brigham and Women's Hospital, Inc.; Boston (MA); On-site; USD 30,000 - 34,000; Full time

Job summary

Brigham and Women's Hospital, Inc. is seeking an attentive Medical Assistant to support clinical and administrative tasks under supervision of healthcare providers. You will take vital signs, document information, schedule appointments, and help streamline patient flow in a busy setting.

The role requires strong communication, accuracy, and familiarity with electronic health records. Relevant BLS/MA credentials are preferred, and prior MA experience in a clinical environment is a plus.

Qualifications

• Strong interpersonal and communication skills are essential for success in this position.
• Ability to prioritize tasks in busy environments with accuracy.
• Knowledge of medical terminology, procedures, and patient care protocols.
• Experience with electronic health records and medical office software is a bonus.

Responsibilities

• Interview patients to obtain medical information and measure vital signs.
• Show patients to examination rooms and prepare equipment for providers.
• Record medical history and vital statistics in medical records.
• Perform general office duties and act as liaison with other departments.
• Collect blood or other specimens and prepare them for testing.
• Prepare treatment rooms, keep them clean and stocked.
• Maintain instrument sterility and proper disposal of contaminated supplies.

Skills

Interpersonal communication

Prioritization

Attention to detail

Vital signs

Medical terminology

Patient interaction

Education

High School Diploma or Equivalent

Certified Medical Assistant (preferred)

Emergency Medical Technician - Basic (Massachusetts) preferred

Basic Life Support (BLS) Certification - preferred

Tools

EHR systems

Medical office software

Job description

Brigham and Women's Hospital, Inc. is seeking an attentive Medical Assistant to support clinical and administrative tasks under supervision of healthcare providers. You will take vital signs, document information, schedule appointments, and help streamline patient flow in a busy setting.

The role requires strong communication, accuracy, and familiarity with electronic health records. Relevant BLS/MA credentials are preferred, and prior MA experience in a clinical environment is a plus.