Global Head of Partner Programs & Operations

ClickHouse, Inc.

Northern (KY)

Hybrid

USD 180,000 - 230,000

Full time

11 days ago

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Benefits offered by this job

Flexible work environment

Healthcare coverage

Equity in the company

Flexible time off

USD 500 home office setup

Global gatherings

Job summary

ClickHouse, Inc. seeks a Director of Partner Programs & Operations to design, build, and run a global partner ecosystem. Lead programs, operations, channel development, and enablement with accountability for partner-sourced and partner-influenced pipeline.

You will own the systems, data layer, onboarding motions, and measurement framework, and will grow a small team as the partner business expands, collaborating with regional field operations and executives.

Qualifications

10+ years in partner operations, channel operations, alliances, or revenue operations with direct partner scope.
Builder's bias: design programs end-to-end and stand up motion from a thin starting point.
Direct hyperscaler experience with AWS, GCP, or Azure partner programs.
Experience building SI/services partner capability, not just transacting partners.
Fluency with partner economics: margins, rebates, MDF, and revenue impact.
Owner-operator mindset for system ownership from design to operation.
Systems depth: deep knowledge of Salesforce PRM data model and a PRM platform.
SQL fluency for partner performance analysis.
Exposure to consumption/usage-based business models and marketplace transactions.
Ability to collaborate with Legal and Finance on partner agreements and MDF payout.
Credible with partners and internal field teams.
Excellent written and verbal communication; comfortable with executives.
Bachelor's degree required; advanced degree preferred.

Responsibilities

Own the partner program definition and annual refresh across cloud, ISV, and SI partners; manage MDF budget and funding mechanics.
Own operational relationships with hyperscalers and top-tier partners: program compliance, funding, and standing reviews.
Define and measure partner pipeline contribution and certified delivery capacity; defend numbers to leadership and partners.
Design and own partner systems, data models, deal registration, SLAs, and co-sell hygiene; guide systems team.
Co-own channel development; own onboarding/activation framework from signed to productive.
Own partner enablement and readiness: certification paths and curriculum with enablement teams.
Own partner-of-record and attribution in marketplace transactions; coordinate with commercial team.
Develop the team and scale the function to support a global partner surface.