Director, Partner Programs & Enablement Operations

Ping Identity Corporation; United States; On-site; USD 149,000 - 173,000; Full time

Benefits offered by this job

Generous PTO & Holiday Schedule

Parental Leave

Progressive Healthcare Options

Retirement Programs

Education Reimbursement

Job summary

Ping Identity is seeking a strategic Director, Partner Programs, Enablement & Operations to design and scale partner initiatives that drive pipeline, win business, and deliver customer outcomes. You will unify program design, enablement, and chief-of-staff-like operations to translate channel strategy into repeatable programs and measurable results.

The role requires global coordination with Legal, Finance, Product, Marketing, Sales, Services, and Operations, creating scalable, economically

Qualifications

• Bachelor's degree or equivalent practical experience.
• Approximately 9-11 years of experience in partner programs, channel strategy, alliances, revenue operations, sales enablement, business operations, or a related discipline.
• Experience in a software, cloud, cybersecurity, identity, or other technology ecosystem with complex partner motions.
• Demonstrated success designing and scaling partner programs, enablement programs, or cross-functional operating models.
• Strong program-management and operating-rhythm skills, including planning, prioritization, dependency management, metrics, and executive communication.
• Ability to move between strategy and execution: define the model, make the plan, align stakeholders, and drive delivery.
• Excellent written, verbal, facilitation, influencing, and relationship-building skills.
• Strong business judgment and comfort making recommendations with incomplete information.
• Experience working across Sales, Marketing, Product, Services, Finance, Legal, and Operations.
• High ownership, follow-through, and ability to manage multiple priorities in a rapidly changing environment.
• Willingness to travel domestically and internationally as needed.

Responsibilities

• Launch and evolve a coherent partner-program portfolio with governance and metrics.
• Define partner-ready packages for priority products and motions.
• Build partner enablement journeys for executives, sellers, solution architects, and delivery teams.
• Establish onboarding, training, certification, and reinforcement cadences tied to outcomes.
• Coordinate with cross-functional leaders to eliminate duplication and close readiness gaps.
• Lead cadence and dashboards linking partner activity to pipeline and revenue.

Skills

Partner programs

Channel strategy

Revenue operations

Sales enablement

Business operations

Program-management

Operating rhythms

Executive communication

Cross-functional collaboration

Education

Bachelor's degree or equivalent practical experience

MBA or advanced degree

Tools

CRM systems

Job description

Ping Identity is seeking a strategic Director, Partner Programs, Enablement & Operations to design and scale partner initiatives that drive pipeline, win business, and deliver customer outcomes. You will unify program design, enablement, and chief-of-staff-like operations to translate channel strategy into repeatable programs and measurable results.

The role requires global coordination with Legal, Finance, Product, Marketing, Sales, Services, and Operations, creating scalable, economically