Global Head of Luxury Retail & Client Experience

Khaite; New York (NY); Presencial; USD 225.000 - 275.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical insurance

Dental insurance

Vision programs

401(k) with employer match

Bonus plan

Resumo da vaga

KHAITE is seeking a Head of Retail to lead and expand its global directly operated stores from its NYC base. You will shape the retail strategy, drive profitability, and build a high-performing multi-unit organization that delivers the brand’s elevated luxury experience.

In this senior role, you will collaborate with executive leadership to translate vision into actionable retail initiatives, oversee client development, and ensure superior client service while maintaining brand standards across

Qualificações

• 15+ years of progressive luxury retail leadership experience with multi-unit oversight.
• Proven ability to drive commercial performance and growth across locations.
• Experience in talent development and clienteling within luxury retail environments.

Responsabilidades

• Define and execute global retail strategy across all stores and channels.
• Oversee P&L, budgets, and financial objectives for the retail portfolio.
• Lead and develop Store Directors and corporate retail teams.
• Partner with HR to attract, develop, and retain retail talent.
• Elevate client experience and client development programs across markets.

Conhecimentos

Leadership

Commercial acumen

Client development

Strategic thinking

Talent development

Luxury retail

Analytical skills

Formação

15+ years of luxury retail leadership

Ferramentas

Retail systems

Reporting tools

Descrição da vaga

KHAITE is seeking a Head of Retail to lead and expand its global directly operated stores from its NYC base. You will shape the retail strategy, drive profitability, and build a high-performing multi-unit organization that delivers the brand’s elevated luxury experience.

In this senior role, you will collaborate with executive leadership to translate vision into actionable retail initiatives, oversee client development, and ensure superior client service while maintaining brand standards across