Director, Luxury Digital Personal Shopping

Khaite; New York (NY); Presencial; USD 125.000 - 145.000; Tempo integral

Benefícios oferecidos por esta vaga

Medical, dental and vision insurance

401(k) with employer match

Employee discounts and perks

Bonus plan

Resumo da vaga

KHAITE invites a Director, Personal Shopping to lead and scale a high-touch online sales channel from the NYC HQ. You will own strategy, growth, and a rigorous operating model, building a scalable remote clienteling capability while preserving luxury service and discretion.

You will manage a team, drive revenue growth across ecommerce and DTC, and partner with Ecommerce, CRM, Retail and Marketing to optimize client experiences and conversions.

Qualificações

• Significant experience leading Personal Shopping or remote selling in luxury fashion.
• Proven ownership of a digital/remote selling business with revenue accountability.
• Track record of leading and developing a team of Personal Shoppers or high-touch sellers.
• Deep expertise in digital luxury selling and clienteling tools.
• Established book of high-value luxury clients and ability to grow relationships.

Responsabilidades

• Own the strategy, revenue growth and commercial performance of Personal Shopping.
• Grow Personal Shopping as a major contributor to ecommerce and DTC growth.
• Set revenue targets, productivity goals and KPIs for advisors.
• Lead the Personal Shopping team with a focus on commercial success and client care.
• Partner with Digital Product, CRM and Client Services to support remote selling.

Conhecimentos

Leadership

Digital selling

Clienteling

Team development

Luxury ecommerce

Ferramentas

CRM systems

Descrição da vaga

KHAITE invites a Director, Personal Shopping to lead and scale a high-touch online sales channel from the NYC HQ. You will own strategy, growth, and a rigorous operating model, building a scalable remote clienteling capability while preserving luxury service and discretion.

You will manage a team, drive revenue growth across ecommerce and DTC, and partner with Ecommerce, CRM, Retail and Marketing to optimize client experiences and conversions.