Global Head of Learning Tech & Talent Solutions

IFF; Wilmington (DE); On-site; USD 140,000 - 190,000; Full time

Job summary

IFF is seeking a strategic Head of Learning and Talent Management Technologies to translate Growth & Development strategy into scalable learning systems and data-driven operations. You’ll own Workday Learning/Performance modules, govern LMS standards, and drive analytics that measure program impact across a global, matrixed organization.

In this role, you’ll partner with HR, Talent, and Operations teams, shaping the technology backbone of L&D across the company.

Qualifications

• Bachelor’s degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or related field.
• At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms; Workday preferred.
• Proven experience administering, optimizing, and improving enterprise LMS platforms and performance management systems.
• Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication.
• Experience designing and executing learning evaluation strategies, measurement frameworks, assessments, surveys, analytics, and data collection methods.
• Experience with service management, governance models, operational process design, and continuous improvement.
• Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive-ready storytelling.
• Experience supporting performance management processes, analytics, adoption, and manager and employee experience improvements.
• Strong stakeholder management and communication skills across technical and non-technical audiences, with GDPR awareness

Responsibilities

• Lead the day-to-day administration and continuous improvement of Workday Learning, Performance/Talent Management, and related learning technologies.
• Ensure platforms are stable, scalable, user-friendly, and aligned with enterprise talent, learning, and skills strategies.
• Lead LMS and performance module release management, including impact assessment, testing, deployment readiness, and communication.
• Evolve support intake, prioritization, service levels, escalation processes, governance frameworks, SOPs, and quality standards.
• Define and maintain LMS governance standards, taxonomy, metadata, and content structures to strengthen consistency, discoverability, and reporting integrity.
• Support the end-to-end performance management lifecycle in Workday, including goal setting, reviews, feedback, and calibration processes.
• Connect learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-enabled tools, and skills-based talent practices.
• Lead dashboards, reporting, insights, and evaluation strategies that demonstrate program effectiveness, capability growth, behavior change, and business impact.
• Lead and develop LMS administrators while enabling a global, matrixed administrator community with clear roles, standards, training, tools, and ongoing support.

Skills

Analytics & reporting

Stakeholder management

Communication

Data privacy & compliance

Education

Bachelor’s degree in HR/LD/Business/IS/Data Analytics

Tools

Workday

Power BI

Excel

APIs & Integrations

SSO / SAML / SCIM

Job description

IFF is seeking a strategic Head of Learning and Talent Management Technologies to translate Growth & Development strategy into scalable learning systems and data-driven operations. You’ll own Workday Learning/Performance modules, govern LMS standards, and drive analytics that measure program impact across a global, matrixed organization.

In this role, you’ll partner with HR, Talent, and Operations teams, shaping the technology backbone of L&D across the company.