Learning & Talent Management Technologies Lead

IFF; Wilmington (DE); On-site; USD 140,000 - 190,000; Full time

Job summary

IFF is seeking a strategic Head of Learning and Talent Management Technologies to translate Growth & Development strategy into scalable learning systems and data-driven operations. You’ll own Workday Learning/Performance modules, govern LMS standards, and drive analytics that measure program impact across a global, matrixed organization.

In this role, you’ll partner with HR, Talent, and Operations teams, shaping the technology backbone of L&D across the company.

Qualifications

• Bachelor’s degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or related field.
• At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms; Workday preferred.
• Proven experience administering, optimizing, and improving enterprise LMS platforms and performance management systems.
• Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication.
• Experience designing and executing learning evaluation strategies, measurement frameworks, assessments, surveys, analytics, and data collection methods.
• Experience with service management, governance models, operational process design, and continuous improvement.
• Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive-ready storytelling.
• Experience supporting performance management processes, analytics, adoption, and manager and employee experience improvements.
• Strong stakeholder management and communication skills across technical and non-technical audiences, with GDPR awareness

Responsibilities

• Lead the day-to-day administration and continuous improvement of Workday Learning, Performance/Talent Management, and related learning technologies.
• Ensure platforms are stable, scalable, user-friendly, and aligned with enterprise talent, learning, and skills strategies.
• Lead LMS and performance module release management, including impact assessment, testing, deployment readiness, and communication.
• Evolve support intake, prioritization, service levels, escalation processes, governance frameworks, SOPs, and quality standards.
• Define and maintain LMS governance standards, taxonomy, metadata, and content structures to strengthen consistency, discoverability, and reporting integrity.
• Support the end-to-end performance management lifecycle in Workday, including goal setting, reviews, feedback, and calibration processes.
• Connect learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-enabled tools, and skills-based talent practices.
• Lead dashboards, reporting, insights, and evaluation strategies that demonstrate program effectiveness, capability growth, behavior change, and business impact.
• Lead and develop LMS administrators while enabling a global, matrixed administrator community with clear roles, standards, training, tools, and ongoing support.

Skills

Analytics & reporting

Stakeholder management

Communication

Data privacy & compliance

Education

Bachelor’s degree in HR/LD/Business/IS/Data Analytics

Tools

Workday

Power BI

Excel

APIs & Integrations

SSO / SAML / SCIM

Job description

Job Summary

What’s your next big career move? If it involves driving meaningful change through learning, talent technology, and employee growth, we should talk. IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences. We deliver sustainable innovations that elevate everyday products.

People & Culture fosters a purpose-driven, inclusive culture where talent thrives, leadership grows, and every employee is empowered to make joy.

Be part of a collaborative, global, and impact-driven team where together we can achieve greatness and make a real impact. Your potential is our inspiration.

The Head of Learning and Talent Management Technologies leads and advances IFF’s learning and talent technology ecosystem. This role translates Growth & Development strategy into scalable, data-informed operations and enables a seamless, user-centered experience across learning, performance management, and skills development.

Working closely with the Global Head of Learning & Performance Enablement and cross-functional HR, Talent, and HR Operations teams, this role shapes and sustains the technology backbone of the Growth & Development ecosystem, including LMS, performance systems, analytics, governance, and integrations.

Where You’ll Make a Difference

• Lead the day-to-day administration and continuous improvement of Workday Learning, Performance/Talent Management, and related learning technologies.
• Ensure platforms are stable, scalable, user-friendly, and aligned with enterprise talent, learning, and skills strategies.
• Lead LMS and performance module release management, including impact assessment, testing, deployment readiness, and communication.
• Evolve support intake, prioritization, service levels, escalation processes, governance frameworks, SOPs, and quality standards.
• Define and maintain LMS governance standards, taxonomy, metadata, and content structures to strengthen consistency, discoverability, and reporting integrity.
• Support the end-to-end performance management lifecycle in Workday, including goal setting, reviews, feedback, and calibration processes.
• Connect learning and performance data with skills frameworks, competency models, career architectures, LXP capabilities, AI-enabled tools, and skills-based talent practices.
• Lead dashboards, reporting, insights, and evaluation strategies that demonstrate program effectiveness, capability growth, behavior change, and business impact.
• Lead and develop LMS administrators while enabling a global, matrixed administrator community with clear roles, standards, training, tools, and ongoing support.

What Makes You The Right Fit

• Bachelor’s degree in HR, Learning & Development, Business, Information Systems, Data Analytics, or a related field, or equivalent experience.
• At least eight years of experience in HR technology, learning systems, LMS/LXP, or performance management platforms, with Workday strongly preferred.
• Proven experience administering, optimizing, and improving enterprise LMS platforms and performance management systems.
• Experience supporting LMS and Workday releases, including testing, configuration, deployment coordination, and stakeholder communication.
• Experience designing and executing learning evaluation strategies, measurement frameworks, assessment instruments, surveys, analytics, and data collection methods.
• Experience with service management, governance models, operational process design, and continuous improvement.
• Strong analytics and reporting capability, including Power BI or similar tools, Excel, data visualization, and executive-ready storytelling.
• Experience supporting performance management processes, related analytics, adoption, and manager and employee experience improvements.
• Strong stakeholder management and communication skills across technical, non-technical, global, and matrixed audiences, with awareness of data privacy, security, and compliance standards such as GDPR.

How Would You Stand Out?

• Workday Learning and/or Performance certification, advanced configuration experience, or experience with Learning Experience Platforms.
• Familiarity with system integrations, APIs, identity management, SSO, SAML, SCIM, or AI-enabled learning and skills tools.
• Experience with adult learning principles, instructional design frameworks, external vendors, contracts, technology providers, or large-scale global learning and talent programs.

Why Choose Us?

• Join a purpose-driven company focused on sustainable innovations that elevate everyday products.
• Work in a global People & Culture environment where talent, leadership, and employee growth are central to the business.
• Help shape scalable learning, performance, and skills technology practices that support employees and leaders globally.
• Collaborate with cross-functional HR, Talent, HR Operations, and technology stakeholders in a global matrixed environment.
• Lead work that connects technology, data, governance, and user experience to measurable business and people outcomes.
• Contribute to a culture where your potential is our inspiration.

Learning and performance technology enablement | LMS governance, taxonomy, and user experience optimization | Data analytics, visualization, and insight generation | Service management and process improvement | Skills-based learning and talent ecosystem alignment | Change management and stakeholder collaboration | Team leadership and capability development | Data governance, privacy, and compliance | Continuous improvement and innovation mindset

We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more