Global Head of HR Operations & Digital Transformation

Baxter International Inc.; Deerfield (IL); On-site; USD 200,000 - 300,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

ESPP

PTO 20-35 days

Flexible work policy

Job summary

Baxter International Inc. in Deerfield, IL is seeking a Senior Director of HR Operations to transform HR into a strategic, insights-driven function.

You will oversee HR systems, process optimization, and service delivery to drive scalable, compliant, and innovative solutions across the enterprise. The ideal candidate brings 15+ years in HR Operations and a proven record leading global HR programs, with deep Workday HRIS experience and a data-driven approach to improve employee experience and

Qualifications

• 15+ years in HR Operations, HR Technology, or HR Shared Services, with 5+ years in a senior leadership role.
• Deep expertise in HRIS platforms (Workday preferred), HR process optimization, and automation.
• Proven ability to design and execute an HR operations strategy that enhances efficiency and service delivery.
• Strong knowledge of HR data governance, compliance, and regulatory requirements in a global organization.

Responsibilities

• Develop and execute a strategic roadmap for HR Operations that aligns with business and workforce priorities.
• Lead initiatives to streamline, automate, and standardize HR processes, reducing inefficiencies and enhancing service delivery.
• Transform HR operations into a data-driven, strategic advisory function, providing business leaders with insights and recommendations.
• Ensure HR processes are scalable, globally consistent, and compliant with all relevant regulations and policies.
• Oversee the HR technology strategy, ensuring seamless integration across platforms such as Workday and other HRIS tools.
• Partner with IT and HR teams to drive continuous improvements, system enhancements, and automation to support workforce needs.
• Lead the evaluation, selection, and implementation of new HR technologies to improve efficiency and enhance employee experience.
• Ensure data accuracy, integrity, and security within all HR systems, establishing strong governance practices.
• Develop a best-in-class HR service delivery model, ensuring an optimal employee experience.
• Identify opportunities to leverage self-service tools, chatbots, and AI-driven solutions to enhance HR operational efficiency.
• Monitor and optimize HR processes such as benefits administration, compliance tracking, and onboarding.
• Drive a culture of continuous improvement, using data and feedback to refine processes and enhance HR's value to the business.
• Partner with HR leaders and business stakeholders to ensure HR operations align with workforce planning, talent strategy, and company goals.
• Provide strategic insights to senior leadership on HR operational trends, workforce analytics, and process improvements.
• Collaborate with Finance, IT, and Compliance teams to ensure HR operations align with broader business strategies.

Skills

HR Operations

Leadership

Stakeholder Management

Change Management

Data-Driven HR

AI in HR

HR Technology

HR Shared Services

Tools

Workday

HRIS

Lean Six Sigma

Job description

Baxter International Inc. in Deerfield, IL is seeking a Senior Director of HR Operations to transform HR into a strategic, insights-driven function.

You will oversee HR systems, process optimization, and service delivery to drive scalable, compliant, and innovative solutions across the enterprise. The ideal candidate brings 15+ years in HR Operations and a proven record leading global HR programs, with deep Workday HRIS experience and a data-driven approach to improve employee experience and