Global Head of Customer Success Engineering (Fully Remote)

Partner Company; United States; Remote; USD 180,000 - 240,000; Full time

Job summary

Partner Company is seeking a senior leader to drive revenue and technical strategy across a global, remote-friendly organization. You will oversee Solutions Architects, Support Engineering, and Deal Operations while guiding AI-driven innovation and incident management.

The role requires 10+ years in programmatic advertising with OpenRTB/CTV, and a proven ability to lead cross-functional global teams to success.

Qualifications

• 10+ years of programmatic advertising experience.
• Deep knowledge of OpenRTB and CTV platforms.
• Proven track record leading global, cross-functional teams.

Responsibilities

• Oversee Solutions Architects, Support Eng, Deal Ops and drive revenue, partner success, and technical strategy.
• Manage escalations, incidents, and AI innovation to improve platform performance and reliability.

Skills

Programmatic advertising

OpenRTB/CTV

Global team leadership

Cross-functional collaboration

Job description

• Oversee Solutions Architects, Support Eng, Deal Ops.

Key Responsibilities:

• Drive revenue, partner success, and technical strategy.
• Manage escalations, incidents, and AI innovation.

Requirements:

• 10+ yrs programmatic advertising and OpenRTB/CTV.
• Global team leadership and cross-functional collaboration.

Partner Company

The company operates a global digital advertising marketplace, providing technology for programmatic advertising and partner integrations. It fosters an inclusive workplace with a diverse, collaborative culture and supports fully remote work across the United States.