Chief Customer Success Engineering & Revenue Lead

OpenX; United States; Vor Ort; USD 242.000 - 285.000; Vollzeit

Zusammenfassung

OpenX is seeking a Global Head of Customer Success Engineering to lead Solutions Architects, Support Engineering, and Deal Operations worldwide. The role focuses on driving revenue, maximizing integration health, and serving as the technical backbone for publishers, DSPs, and strategic partners.

You will report to the VP of Commercial Operations. The position requires a deeply technical, strategic leader with experience in programmatic SSP/DSP ecosystems, OpenRTB, and cross-functional

Qualifikationen

• 10+ years in programmatic advertising in a technical role (SSP/DSP/offers)
• Deep knowledge of OpenRTB and auction mechanics
• Experience leading global, cross-functional teams across regions

Aufgaben

• Lead Solutions Architects, Support Engineering, and Deal Operations globally; coach leaders.
• Be the primary technical escalation point and set cross-team priorities.
• Own ownership of key technical initiatives with clear goals and success criteria.
• Build monitoring for integration health, traffic, and revenue; drive reliability.
• Own revenue-impacting incident response and post-mortems with partners.

Kenntnisse

Programmatic advertising

OpenRTB knowledge

Global team leadership

AI & automation

Commercial mindset

Jobbeschreibung

OpenX is seeking a Global Head of Customer Success Engineering to lead Solutions Architects, Support Engineering, and Deal Operations worldwide. The role focuses on driving revenue, maximizing integration health, and serving as the technical backbone for publishers, DSPs, and strategic partners.

You will report to the VP of Commercial Operations. The position requires a deeply technical, strategic leader with experience in programmatic SSP/DSP ecosystems, OpenRTB, and cross-functional