Global Hardware Logistics & Imaging Technician

Astreya Partners, LLC; Fremont (CA); On-site; USD 26,000 - 41,000; Full time

Benefits offered by this job

Medical insurance

401k Plan

Paid Time Off

Paid Holidays

Education assistance

Job summary

Astreya is seeking a Hardware Support Technician II to manage procurement, inventory, asset handling, and distribution for pre-market consumer electronics globally. The role involves imaging devices, flashing firmware, and resolving device issues while providing on-site support during events.

The position requires strong English communication, teamwork, and adaptability in a fast-paced environment, with travel for events and ongoing product support.

Qualifications

• High school diploma or GED.
• 2–5 years of related experience or training.
• IT savvy and interested in new technologies.
• Knowledgeable about inventory management in an IT environment.
• Excellent written and verbal English communication.
• Ability to work in a team and in a fast-paced environment.
• Ability to learn new things and adapt quickly.
• Strong organizational skills.

Responsibilities

• Participates with inventory and asset management including receipt and disposition of hardware.
• Documents all defects of pre-mass production hardware and/or software.
• Performs hardware reworks (e.g., swapping out boards/chips, removing write-protect screws).
• Performs software reworks (e.g., imaging devices to different builds; wipe data, rewrite system hardware IDs).
• Conducts servo flashing, firmware upgrades, flashing unsigned images.
• Resolves support tickets on device issues.
• Provides technical support during events (travel often required).
• Other duties as required.

Skills

IT savvy

Inventory management

English communication

Team player

Adaptability

Organizational skills

Education

High school diploma or GED

Tools

Imaging devices tooling

Firmware flashing tools

Job description

Astreya is seeking a Hardware Support Technician II to manage procurement, inventory, asset handling, and distribution for pre-market consumer electronics globally. The role involves imaging devices, flashing firmware, and resolving device issues while providing on-site support during events.

The position requires strong English communication, teamwork, and adaptability in a fast-paced environment, with travel for events and ongoing product support.