Global GTM Recruiting Leader for Customer Success

MongoDB Inc.; New York (NY); On-site; USD 104,000 - 204,000; Full time

Benefits offered by this job

Equity

401(k) plan

Parental leave

Fertility assistance

Health benefits

Job summary

MongoDB Inc. is seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA.

You will guide direct recruiters and regional leaders, advising senior executives and ensuring talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires strategic vision, operational rigor, and a focus on long-term talent strategy while balancing immediate hiring needs with global

Qualifications

• 10+ years of progressive talent acquisition/recruiting experience, including 4+ years leading recruiting teams within high-growth technology organizations.
• Proven experience supporting and leading recruiting for customer-facing and GTM functions, with the ability to translate business strategy and organizational needs into effective talent strategies across Customer Success, Solutions Consulting, Professional Services, and/or Technical Services.
• Demonstrated success developing senior ICs and managers through coaching, performance management, talent reviews, and career development, with a focus on building strong teams and future leaders.
• Trusted advisor to SVP and C-suite executives, skilled at driving strategic alignment using data-driven insights and clear, structured communication.
• Demonstrated capability to drive operational change, navigate organizational ambiguity, and influence cross-regional stakeholders without direct reporting authority.

Responsibilities

• Lead a high-performing regional team of recruiters in North America while providing leadership through a regional team leader in EMEA.
• Build an environment of high accountability and ownership, coaching recruiters to solve complex problems, develop independent judgment, and present data-backed recommendations.
• Drive operational consistency, pipeline health, and high execution standards across all supported technical and customer-facing business units.

Job description

MongoDB Inc. is seeking a Senior Manager, GTM Customer Recruiting to lead our customer-facing recruiting team across North America and EMEA.

You will guide direct recruiters and regional leaders, advising senior executives and ensuring talent delivery across Customer Success, Solutions Consulting, Professional Services, and Technical Services. This role requires strategic vision, operational rigor, and a focus on long-term talent strategy while balancing immediate hiring needs with global