Global Genetec Security Center Engineer (Contract)

BNY; Pittsburgh (Allegheny County); On-site; USD 88,000 - 110,000; Part time

Benefits offered by this job

Medical, dental, vision benefits

Retirement benefits

Job summary

BNY is seeking an experienced Genetec Support Engineer to support a global Genetec access control and video solution across 100+ locations. The role requires strong Genetec Security Center administration, device lifecycle management, and cross‑functional troubleshooting with facilities, security operations, network teams, and vendors.

This Pittsburgh‑based contract assignment offers four days onsite per week.

Qualifications

• 7–10+ years supporting Genetec in multi-site deployments.
• Genetec Security Center administration across access control and video.
• Certifications related to Genetec and related technologies.
• Proficiency in provisioning, camera/config, role management, patching, and troubleshooting.
• Strong communication and cross-functional collaboration skills.
• Bachelor’s degree or equivalent education/experience.

Responsibilities

• Administer Genetec Security Center across locations and devices.
• Manage user roles, permissions, and lifecycle activities.
• Troubleshoot connectivity and device issues with vendors as needed.
• Plan updates, firmware upgrades, and patching with change control.
• Provision intercom systems via Sipelia and manage call routing.
• Develop and deliver operational reports for events, alarms, and uptime.
• Oversee third‑party plug‑ins and integrations for performance.
• Administer key management workflows with audit controls.
• Document standards and runbooks; support global teams.
• Collaborate with facilities and network teams to resolve cross‑domain issues.

Skills

Genetec administration

Device provisioning

Role & user management

Troubleshooting

Vendor coordination

Education

Bachelor’s degree or equivalent

Tools

Genetec Security Center

Sipelia intercom

Axis

Mercury

HID

Job description

BNY is seeking an experienced Genetec Support Engineer to support a global Genetec access control and video solution across 100+ locations. The role requires strong Genetec Security Center administration, device lifecycle management, and cross‑functional troubleshooting with facilities, security operations, network teams, and vendors.

This Pittsburgh‑based contract assignment offers four days onsite per week.