Global Front Office Coordinator for International Programs

The Chronicle Of Higher Education, Inc.; Daytona Beach (FL); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle Aeronautical University in Daytona Beach is seeking a Front Office Coordinator for the Center for International Education (CIE). You will be the first point of contact for students, faculty, staff, and visitors, delivering welcoming, professional service and coordinating front office operations.

In a fast-paced, multicultural environment, you will support international student services, study abroad initiatives, and English language programming, while maintaining accurate records

Qualifications

• High school diploma or GED required; associate degree preferred.
• 1-3 years of related experience in student support or administrative roles.
• Experience in university, multicultural, or student-facing environments preferred.
• Strong interpersonal and communications skills; professional with diverse populations.
• Ability to manage multiple priorities in a fast-paced office.
• Ability to maintain confidentiality and handle sensitive information.
• Proficient with Microsoft Office and standard office technologies.
• Detail-oriented with accurate records and service data.
• Ability to work independently and collaboratively in a team.

Responsibilities

• Serve as the primary front-line representative for the Center for International Education.
• Respond to inquiries in person, by phone, and electronically with referrals.
• Support international student services, study abroad initiatives, and engagement programs.
• Maintain a welcoming, organized, and culturally responsive office.
• Coordinate front office operations and reception area presentation.
• Monitor office supplies and communicate needs.
• Maintain records of office traffic, inquiries, and service trends.
• Assist with document routing, imaging, and records coordination.
• Identify recurring student concerns and report observations to leadership.
• Provide administrative support for communications and cross-functional initiatives.
• Perform additional duties to support Center operations and student success.

Skills

Customer service

Organizational skills

Communication skills

Multicultural environment

Microsoft Office

Data recording and reporting

Independent work

Team collaboration

Confidentiality handling

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Embry-Riddle Aeronautical University in Daytona Beach is seeking a Front Office Coordinator for the Center for International Education (CIE). You will be the first point of contact for students, faculty, staff, and visitors, delivering welcoming, professional service and coordinating front office operations.

In a fast-paced, multicultural environment, you will support international student services, study abroad initiatives, and English language programming, while maintaining accurate records