Global Front Desk & Student Services Coordinator

Embry-Riddle Aeronautical University; Daytona Beach (FL); On-site; USD 19,000 - 27,000; Full time

Benefits offered by this job

Generous Time Off

Tuition Coverage

Retirement Contributions

Personal Leave

Job summary

Embry-Riddle Aeronautical University is seeking a highly organized Front Office Coordinator to support the Center for International Education at the Daytona Beach Campus. You will be the primary contact for students, faculty, staff and visitors, delivering welcoming service and coordinating front office operations in a multicultural environment.

In this role you will assist with international student services, study abroad initiatives and English language programming while maintaining accurate

Qualifications

• High school diploma or GED; associate degree preferred.
• 1–3 years of related experience in student support, customer service, administrative support, or a similar environment.
• Experience working in a university, multicultural, or student-facing environment preferred.
• Strong interpersonal, customer service, and communication skills with the ability to interact professionally with diverse populations.
• Proficiency with Microsoft Office and standard office technologies.

Responsibilities

• Serve as the primary front-line representative for CIE, providing professional and student-centered support to students, faculty, staff, and visitors.
• Respond to inquiries in person, by phone, and electronically while identifying appropriate referral pathways and university resources.
• Support international student services, study abroad initiatives, international student engagement, and English language programming operations.
• Maintain a welcoming, organized, and culturally responsive office environment that promotes positive student experiences.
• Coordinate front office operations, including digital signage, informational displays, office materials, and reception area presentation.
• Monitor and maintain office supply inventory and communicate operational or maintenance needs as appropriate.
• Maintain accurate records of office traffic, student inquiries, and service trends to support departmental assessment and reporting initiatives.
• Assist with document routing, imaging, records coordination, and information management procedures.
• Identify recurring student concerns or operational trends and communicate observations to leadership to support continuous improvement efforts.
• Provide administrative and operational support for departmental communications, special projects, and cross-functional initiatives.
• Perform additional duties as assigned in support of Center operations and student success initiatives.

Skills

Customer service

Communication

Organizational skills

Multicultural environment experience

Record keeping

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Office

Job description

Embry-Riddle Aeronautical University is seeking a highly organized Front Office Coordinator to support the Center for International Education at the Daytona Beach Campus. You will be the primary contact for students, faculty, staff and visitors, delivering welcoming service and coordinating front office operations in a multicultural environment.

In this role you will assist with international student services, study abroad initiatives and English language programming while maintaining accurate