Global Freight Operations Manager

AIT Worldwide Logistics, Inc.; Vanderbilt Park (FL); On-site; USD 90,000 - 130,000; Full time

Job summary

AIT Worldwide Logistics, Inc. is seeking an Operations Manager I to lead domestic and international freight movements, optimize processes, and drive customer satisfaction.

You will recruit, develop and mentor staff, and ensure tools and metrics are in place to grow the business. Based in Florida, you will collaborate with carriers, vendors, and internal teams to execute strategies, manage SLAs, and improve lead times while maintaining high service standards in a fast-paced global logistics

Qualifications

• Bachelor's Degree in logistics or equivalent experience is required.
• Minimum 5+ years in international freight forwarding, air/ocean.
• At least 3+ years of P&L experience.
• 3+ years of operations supervisory experience.
• International Freight Forward industry experience required (preferred).

Responsibilities

• Develop and execute the station's operations strategy for AIT.
• Ensure processes and metrics are in place to achieve growth, service and profitability.
• Manage and communicate with AIT's carriers to ensure best value and service.
• Negotiate Freight Forwarding Carrier Agreements and SLA compliance.
• Track performance, improve efficiencies and reduce lead times.
• Mentor and coach employees in a global environment.
• Support key account operations and ensure service reliability.

Skills

Procurement

Organization skills

Time management

Communication skills

Advanced computer skills

Education

Bachelor's Degree in logistics or equivalent experience

Job description

AIT Worldwide Logistics, Inc. is seeking an Operations Manager I to lead domestic and international freight movements, optimize processes, and drive customer satisfaction.

You will recruit, develop and mentor staff, and ensure tools and metrics are in place to grow the business. Based in Florida, you will collaborate with carriers, vendors, and internal teams to execute strategies, manage SLAs, and improve lead times while maintaining high service standards in a fast-paced global logistics