Global Freight Operations Manager

AIT Worldwide Logistics, Inc.; El Paso (TX); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k)

Tuition Reimbursement

Paid Parental Leave

Job summary

AIT Worldwide Logistics, Inc. is seeking an Operations Manager to lead domestic and international freight movements and build a world-class client experience.

You will recruit, develop and mentor staff, establish station strategy, and collaborate with carriers and internal teams to optimize service levels. Ideal candidates have a logistics degree and 5+ years in freight forwarding with P&L experience, strong leadership, and excellent communication.

Qualifications

• Bachelor's Degree in logistics or equivalent experience.
• 5+ years of international freight forwarding, airfreight and ocean freight required.
• 3+ years P&L experience and 3+ years operations supervisory experience required.
• 3+ years international freight forwarding industry experience.
• Excellent organization and time management skills.
• Excellent written and verbal communication with employees and management.
• High-level computer skills; IATA certification and DG certification preferred.

Responsibilities

• Develop and execute the station’s operations strategy for AIT.
• Ensure processes and metrics drive growth, service, and profitability.
• Manage communications with carriers to ensure value and service alignment.
• Negotiate freight forwarder carrier agreements.
• Ensure providers meet SLA terms and service expectations.
• Track performance and develop processes to improve efficiency and reduce lead times.
• Build rapport with clients and identify new opportunities.
• Coach and mentor employees in a global environment.
• Support key account operations and ensure service and reliability.

Education

Bachelor's Degree in logistics or equivalent experience

IATA certified

DG certification

Advanced computer skills

Tools

ERP systems

Job description

AIT Worldwide Logistics, Inc. is seeking an Operations Manager to lead domestic and international freight movements and build a world-class client experience.

You will recruit, develop and mentor staff, establish station strategy, and collaborate with carriers and internal teams to optimize service levels. Ideal candidates have a logistics degree and 5+ years in freight forwarding with P&L experience, strong leadership, and excellent communication.