Global Freight Operations Specialist (Domestic & Intl)

RK Logistics Group; Fremont (CA); Presencial; USD 65.000 - 90.000; Jornada completa

Descripción de la vacante

RK Logistics Group, based in California, seeks an experienced Freight Forwarding Operations Agent to coordinate domestic and international shipments across air, ocean, ground, LTL, and truckload. You will ensure timely delivery, accuracy, and regulatory compliance while delivering exceptional customer service.

Responsibilities include booking, tracking, documentation, and carrier communications while maintaining accurate data in the TMS.

Formación

• 5+ years of experience in freight forwarding, transportation, logistics, or related supply chain operations.
• Experience coordinating domestic and international shipments.
• Experience with air, LTL, truckload, ocean freight, or time-critical transport.
• Experience using TMS or freight-forwarding software.

Responsabilidades

• Coordinate domestic and international freight shipments from booking through final delivery.
• Arrange pickups, carrier assignments, routing, airport transfers, delivery appointments, and handoffs.
• Prepare, review, and maintain accurate shipping documentation (bills of lading, manifests, export docs).
• Enter, update, and manage shipment information in the Transportation Management System (TMS).
• Track shipments, provide status updates, and resolve delays, exceptions, and documentation issues.
• Support air, expedited, LTL, truckload, ocean freight, and project logistics.
• Communicate with customers, carriers, drivers, vendors, warehouse staff, and internal teams.

Conocimientos

Freight forwarding

Customer service

Regulatory compliance

Documentation

Time management

Carrier coordination

Problem solving

Educación

High school diploma or equivalent

Herramientas

Transportation Management System (TMS)

Freight forwarding software

Descripción del empleo

RK Logistics Group, based in California, seeks an experienced Freight Forwarding Operations Agent to coordinate domestic and international shipments across air, ocean, ground, LTL, and truckload. You will ensure timely delivery, accuracy, and regulatory compliance while delivering exceptional customer service.

Responsibilities include booking, tracking, documentation, and carrier communications while maintaining accurate data in the TMS.