Global Freight Operations Manager

Ait-Worldwide-Logistics; Pittston (Luzerne County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical

Prescription

Health Savings Account

Flexible Spending Accounts

Dental

Vision

Life

AD&D

Disability

Supplemental Health

Employee Support

Paid Parental Leave

Pet Insurance

401(k)

Tuition Reimbursement

Job summary

AIT Worldwide Logistics is seeking an Operations Manager to lead the station's operations strategy for domestic and international freight movements, recruit and develop staff, and ensure tools and processes enable growth, service, and profitability.

You will collaborate with carriers and internal teams to implement the strategy, track performance with metrics, mentor employees, and support key accounts to deliver reliable, on-time service across global lanes.

Qualifications

• Bachelor's Degree in logistics or equivalent experience required.
• 5+ years of international freight forwarding, airfreight and ocean freight required.
• 3+ years P&L experience required and 3+ years of operations supervisory experience required.
• 3+ years International Freight Forward industry experience required.
• IATA certified, DG certification preferred.

Responsibilities

• Develop and execute the station’s operations strategy of AIT.
• Ensure processes and metrics are in place to insure growth, service and profitability goals are accomplished.
• Manage and communicate with AIT’s carriers insuring best value and service vs objectives.
• Exhibits strong negotiating skills and execution in Freight Forwarding Carrier Agreements.
• Ensures providers meet and adhere to the scope of SLA and agreed terms of service.
• Ability to track performance and develop strategic processes and proactively improve efficiencies and reduce lead time lanes.
• Continue to build rapport with clients and work to develop new opportunities and create and manage key visual tools and tracking processes.
• Provides coaching and mentoring employees in a broad global environment.
• Actively support key account operations requirements and insure service execution and reliability.

Skills

Communication skills

Time management

Negotiation skills

Computer skills

Leadership

Education

Bachelor's Degree in logistics or equivalent experience

Job description

AIT Worldwide Logistics is seeking an Operations Manager to lead the station's operations strategy for domestic and international freight movements, recruit and develop staff, and ensure tools and processes enable growth, service, and profitability.

You will collaborate with carriers and internal teams to implement the strategy, track performance with metrics, mentor employees, and support key accounts to deliver reliable, on-time service across global lanes.