Global Freight Operations Coordinator

Crane Worldwide Logistics LLC; Northern (KY); Hybrid; USD 45,000 - 65,000; Full time

Job summary

Crane Worldwide Logistics is seeking an Operations Coordinator to quote, route, rate, monitor, and coordinate international shipments from pickup to delivery. The role requires 2–5 years in freight operations and strong communication skills.

You will prepare documents, track shipments, and ensure accurate billing while coordinating with clients and agents. Ideal candidates excel in fast-paced environments, manage high volumes, and adhere to KPI goals and company standards across import/export

Qualifications

• 2–5 years experience in freight operations, logistics or related field.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced environment and manage high volume.

Responsibilities

• Quote, route, rate and monitor international shipments end-to-end.
• Coordinate pick-up through to delivery.
• Prepare export/import and customs documents.
• Track and trace cargo and ensure proper movement.
• Maintain accurate billing and costing in TMF.
• Communicate with clients, customs, and agents.
• Identify profitable shipment modes meeting customer requirements.
• Adhere to KPI metrics and company standards.

Skills

Freight operations

Customer communication

Tracking & tracing

Documentation

MS Excel

Time management

Tools

TMF

Job description

Crane Worldwide Logistics is seeking an Operations Coordinator to quote, route, rate, monitor, and coordinate international shipments from pickup to delivery. The role requires 2–5 years in freight operations and strong communication skills.

You will prepare documents, track shipments, and ensure accurate billing while coordinating with clients and agents. Ideal candidates excel in fast-paced environments, manage high volumes, and adhere to KPI goals and company standards across import/export