Operations Coordinator – 4 on 4 off

Crane Worldwide Logistics LLC; Northern (KY); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Crane Worldwide Logistics LLC is seeking an Operations Coordinator to quote, route, rate, monitor and coordinate international shipments from pickup through delivery. The role requires direct interaction with clients, customs and agents to ensure fastest and best cargo movement, plus preparation of export/import documents and accurate invoicing.

The ideal candidate will manage tracking, communicate shipment status to customers, and identify profitable transport modes while meeting client

Qualifications

• Bachelor's degree or higher required.
• Strong organizational and time-management skills.
• Excellent verbal and written communication.
• Experience with import/export documentation and compliance.

Responsibilities

• Quote, route, rate, monitor and coordinate international shipments (air/ocean import/export) from pick-up to delivery.
• Deal with clients, customs and agents to ensure efficient cargo movement.
• Prepare documents for export/import and customs clearance processes.
• Track and trace cargo to ensure proper movement and delivery.
• Populate billing and cost data in TMF for invoicing and job costing.
• Communicate with customers about freight disposition, tracking, routing, dispatching and quotations.
• Seek profitable shipment modes while meeting customer requirements.

Skills

Communication skills

Organizational skills

Fast-paced environment

Microsoft Word & Excel

Documentation knowledge

Education

Bachelor's degree

Tools

TMF system

Job description

Crane Worldwide Logistics is a leader in supply chain solutions with over 130 locations across 30 countries providing individual services that address our client's logistics challenges.

The Operations Coordinator position is responsible quoting, routing, rating, monitoring and coordinating international shipments (air/ocean import/export) from pick-up through to delivery.

Essential Job Functions

• Deals directly with clients, customs and agents to ensure the quickest and best movement of cargo throughout the world.
• Prepares documents necessary to complete export, import and customs clearance process
• Track and trace cargo as necessary to insure proper movement and delivery.
• Proper and correct billing and cost information populated in TMF for accurate invoicing and job costing
• Communicate with customers regarding disposition of Freight (i.e. tracking & tracing, routing & dispatching, and rate quotations).
• Communicate & correspond with other Company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment yet meet customer’s requirement for the movement of freight.
• KPI adherence – DNI / LNR / Cost accuracy / ROTP
• Ensure Compliance in line with company standers.
• Other Duties as assigned.

Physical Duties & Requirements

• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Sitting for extended periods of time
• Walking within the warehouse and inspecting freight

Other Skills & Abilities

• Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.
• Must have strong verbal and written communication skills.
• The ability to work in a fast-paced environment.
• Strong organizational skills are required, due to the high volume and demands of the position.
• Strong knowledge of Microsoft word and excel.
• Other duties as assigned.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Qualifications

Behaviors

Required

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Required

Goal Completion

Inspired to perform well by the completion of tasks

Ability to Make an Impact

Inspired to perform well by the ability to contribute to the success of a project or the organization

Education

Required

Bachelors or better.

Experience

Required

Strong organizational skills are required, due to the high volume and demands of the position.