Freight Forwarding Operations Coordinator

PrideStaff; Miami (FL); On-site; USD 28,000 - 34,000; Full time

Job summary

PrideStaff is seeking an experienced Freight Forwarding Operations Coordinator to manage end-to-end shipments, booking through final delivery, in a fast-paced logistics environment. The ideal candidate has at least three years in freight forwarding, bilingual English and Spanish, and strong skills with Microsoft Office.

Join PrideStaff to support customers, carriers, and internal teams with accurate documentation and timely updates.

Qualifications

• Minimum of three years of freight forwarding operations experience.
• Bilingual in English and Spanish, both written and verbal.
• Proficiency in Microsoft Excel, Outlook, Word.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple shipments and priorities in a fast-paced environment.

Responsibilities

• Coordinate freight forwarding shipments from booking through final delivery.
• Manage shipment documentation, tracking, scheduling, and operational follow-up.
• Communicate with customers, carriers, vendors, agents, and internal departments.
• Prepare and review shipping documents for accuracy and completeness.
• Monitor shipment milestones and provide timely status updates.
• Identify and resolve delays, documentation discrepancies, and operational issues.
• Maintain accurate shipment information within company systems.
• Coordinate transportation arrangements to ensure timely cargo movement.
• Support invoicing, cost verification, and shipment file completion.
• Provide responsive and professional customer service throughout the shipping process.

Skills

End-to-end freight forwarding

Bilingual English/Spanish

Microsoft Office proficiency

Organizational skills

Problem-solving

Tools

Microsoft Office Suite

Job description

Job Description

Job Description

Freight Forwarding Operations Coordinator

Pay Rate: $20-$25 per hour

About the Company

A global logistics and shipping organization specializing in complex project freight forwarding, general freight forwarding, and resupply transportation. The company uses advanced transportation management and tracking systems to provide clients with shipment visibility and dependable operational support. Additional services include ship-owning, chartering, and brokerage solutions.

Position Summary

We are seeking an experienced Freight Forwarding Operations Coordinator to manage and support end-to-end freight forwarding activities. The ideal candidate has at least three years of industry experience, strong operational knowledge, and the ability to coordinate shipments accurately and efficiently.

Key Responsibilities

• Coordinate freight forwarding shipments from booking through final delivery.
• Manage shipment documentation, tracking, scheduling, and operational follow-up.
• Communicate with customers, carriers, vendors, agents, and internal departments.
• Prepare and review shipping documents for accuracy and completeness.
• Monitor shipment milestones and provide timely status updates.
• Identify and resolve delays, documentation discrepancies, and operational issues.
• Maintain accurate shipment information within company systems.
• Coordinate transportation arrangements to ensure timely cargo movement.
• Support invoicing, cost verification, and shipment file completion.
• Provide responsive and professional customer service throughout the shipping process.

Requirements

• Minimum of three years of freight forwarding operations experience.
• Strong knowledge of end-to-end freight forwarding activities.
• Bilingual in English and Spanish, both written and verbal.
• Proficiency in Microsoft Excel, Outlook, Word, and other Microsoft Office programs.
• Strong organizational, communication, and problem-solving skills.
• Excellent attention to detail and documentation accuracy.
• Ability to manage multiple shipments and priorities in a fast-paced environment.
• Experience with transportation management, tracking, or freight forwarding systems preferred.

Company Description

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

Our Mission: Consistently provide client experiences focused on what they value most.

Company Description

PrideStaff is a national staffing organization, delivering innovative solutions to the challenges employers face every day. Over the years, PrideStaff has been a consistent industry leader, developing technology and service processes that allow our organization to deliver superior performance. With locations across the United States, we're well positioned to partner with clients and candidates to ensure a successful match of employee talent with customer needs. When it comes to your success, we leave nothing to chance!

Our Mission: Consistently provide client experiences focused on what they value most.