Global Fraud Operations Director

Global Payments; Denver (CO); On-site; USD 150,000 - 190,000; Full time

Job summary

Global Payments is seeking a Fraud Operations Director to lead a global team in Denver, CO. You will drive analytics on fraudulent transactions, balance false positives with strong detection, and develop reporting dashboards for stakeholders.

You will partner with technology teams and external tools like Ravelin to evolve fraud models and prevention strategies, while mentoring a high-performing team and ensuring operational resilience.

Qualifications

• Bachelor's degree or equivalent in a related field is required.
• Strong proficiency with SQL, Python, R and Power BI for analytics.
• Experience handling large data sets and predictive modeling is expected.

Responsibilities

• Oversee a team analyzing fraudulent transactions using data-driven methods.
• Improve merchant fraud portfolios by reducing false positives and preserving detection rates.
• Develop dashboards and Power BI visuals for internal and external stakeholders.
• Collaborate with Ravelin to refine fraud models and features.
• Lead strategic plans for fraud prevention using historic data.
• Mentor and develop a high-performing processing team.
• Manage disaster recovery, backups, and budget accountability.

Skills

SQL

Python

R

Power BI

Big data handling

Project management

Stakeholder communication

Education

Bachelor's degree or equivalent in relevant field

Job description

Global Payments is seeking a Fraud Operations Director to lead a global team in Denver, CO. You will drive analytics on fraudulent transactions, balance false positives with strong detection, and develop reporting dashboards for stakeholders.

You will partner with technology teams and external tools like Ravelin to evolve fraud models and prevention strategies, while mentoring a high-performing team and ensuring operational resilience.